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BetterWorld Technology

Naperville, IL · Website

4.8 (109 reviews across 2 sources) · 4 claimed certifications

B Corp MSP. CRN MSP 500 Pioneer 250. Expertise.com listed.

Last updated: July 28, 2026

Default Fit Score

44.1%

Under default weights. Sign in to customize.

Our Assessment

BetterWorld Technology currently ranks #3 of 69 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 44.1% — 21.8 points above the pool average of 22.3%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 109 client reviews averaging 4.8/5: Clutch 4.5/5 (27 reviews); Google 4.9/5 (82 reviews). Employees rate the firm Indeed 4.4/5 (5 reviews); Glassdoor 4.4/5 (15 reviews) — employee sentiment feeds the score because it predicts service stability.

The firm lists 4 security frameworks (0 objectively verified, 4 claimed on its website but unverified). We track 1 verified office location for it in the Chicago area.

Public Criteria Attainment

Scored on 4 objectively verified criteria. Sign in to see all 10.

Client Reputation71%
Employee Reputation69%
Proactive Issue Reduction14%
Security Certification25%

BetterWorld Technology Reviews by Source

Clutch
4.5(27 reviews)
Google
4.9(82 reviews)

Employee Review Sources

Indeed
4.4(5 reviews)
Glassdoor
4.4(15 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

3 proactive, 18 reactive

Security & Compliance

SOC2-TYPE-IIISO27001CMMC-L1PCI-DSS

Strengths

  • + 4.8 avg client ratingClutch, Google
  • + 109 client reviews across 2 platformsClutch, Google
  • + Strong recent reviews (5.0 avg, last 12 months)Clutch, Google
  • + Above-average employee satisfaction (4.4)Indeed, Glassdoor
  • + Listed on 4 industry directoriesClutch, Indeed, Manifest, Glassdoor
  • + 20+ years in businessvendor website (claimed)
  • + Serves Healthcare, Finance, Legal, Manufacturing +6 more verticalsvendor website (claimed)
  • + Offers Fully Managed, Co-Managed, vCIO, Help Desk, 24/7 Monitoring servicesvendor website (claimed)

Weaknesses

  • - Security certifications not objectively verified
  • - Heavily reactive support model (86% reactive roles)Apollo

Recent Activity

Data changes from the last 90 days

Jul 19, 2026

Fit score 46.7% → 44.8% — lower client review scores
+1 Google review (5.0 → 4.9)

Jul 9, 2026

Fit score 44.3% → 47.1% — improved employee review scores and improved client review scores
+1 Google review
Glassdoor rating 4.0 → 4.4

Jul 6, 2026

+1 Google review

Frequently Asked Questions

How is BetterWorld Technology rated by clients?

BetterWorld Technology averages 4.8/5 across 109 public client reviews from Clutch, Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does BetterWorld Technology hold security certifications?

BetterWorld Technology lists 4 security frameworks, currently claimed on its website rather than verified in a public registry. The Security & Compliance section above distinguishes verified from claimed for each one.

Where is BetterWorld Technology located?

BetterWorld Technology is based in Naperville, IL. Our rankings cover IT providers serving the Chicago metro area.

How does BetterWorld Technology compare to other Chicago MSPs?

BetterWorld Technology ranks #3 of 69 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight the 10 criteria for your own priorities.

For BetterWorld Technology: show off your ranking

This firm has earned a Top 10 badge in our current rankings. If you work at BetterWorld Technology, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

BetterWorld Technology — Top 10 on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/betterworld-technology?utm_source=badge&utm_medium=embed" title="BetterWorld Technology on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/betterworld-technology" alt="BetterWorld Technology — Top 10 on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Data last updated: 7/28/2026. Report an issue