BetterWorld Technology
Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.
Naperville, IL · Website
★ 4.8 (115 reviews across 2 sources) · 4 claimed certifications
B Corp MSP. CRN MSP 500 Pioneer 250. Expertise.com listed.
Source data last changed: October 26, 2026
Our Assessment
BetterWorld Technology currently ranks #4 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 43.7% — 23.9 points above the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 115 client reviews averaging 4.8/5: Clutch 4.5/5 (27 reviews); Google 4.9/5 (88 reviews). Employees rate the firm Indeed 4.4/5 (5 reviews); Glassdoor 4.0/5 (15 reviews) — employee sentiment feeds the score because it predicts service stability.
On security we record 4 claimed certifications — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 1 office location for it in the Chicago area, from Google Places.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
4 proactive, 18 reactive
Security & Compliance
Strengths
- + 4.8 avg client rating — Clutch, Google
- + 115 client reviews across 2 platforms — Clutch, Google
- + Strong recent reviews (5.0 avg, last 12 months) — Clutch, Google
- + Above-average employee satisfaction (4.1) — Indeed, Glassdoor
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 23+ years in business — vendor website (claimed)
- + Serves Healthcare, Finance, Legal, Manufacturing +7 more verticals — vendor website (claimed)
- + Offers Fully Managed, Co-Managed, vCIO, Break-Fix, Help Desk, 24/7 Monitoring services — vendor website (claimed)
Weaknesses
- - Security certifications are the firm's own claim — no third-party documentation on file
- - Heavily reactive support model (82% reactive roles) — Apollo
Recent Activity
Data changes from the last 90 days
Oct 22, 2026
Oct 19, 2026
- Added CMMC L2+
- Removed CMMC L1
Oct 11, 2026
Sep 25, 2026
Sep 18, 2026
Frequently Asked Questions
How is BetterWorld Technology rated by clients?
BetterWorld Technology averages 4.8/5 across 115 public client reviews from Clutch, Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does BetterWorld Technology hold security certifications?
BetterWorld Technology lists 4 security frameworks: 4 claimed certifications. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.
Where is BetterWorld Technology located?
BetterWorld Technology is based in Naperville, IL. Our rankings cover IT providers serving the Chicago metro area.
How does BetterWorld Technology compare to other Chicago MSPs?
BetterWorld Technology ranks #4 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
Compare BetterWorld Technology
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For BetterWorld Technology: show off your ranking
This firm has earned a Top 10 badge in our current rankings. If you work at BetterWorld Technology, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/betterworld-technology?utm_source=badge&utm_medium=embed" title="BetterWorld Technology on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/betterworld-technology" alt="BetterWorld Technology — Top 10 on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Source data last changed: 10/26/2026. Report an issue