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Transparent scoring

Every formula is published. Every data point cites its source. There are no hidden algorithms — you can recompute any score yourself.

Weights you control

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No vendor pays for placement. No affiliate links. Built as a public resource for Chicago's small and mid-size businesses.

Methodology

Every score can be recomputed by hand.

Each criterion is scored with Bayesian shrinkage toward the market baseline — so a firm with 4 glowing reviews can't outrank one with 400. Formulas, priors, and raw sources are all published.

fit = Σ w_i · bayes(criterion_i)

Client Reputationw = 29%

Bayesian model across multiple review platforms

Employee Reputationw = 20%

Bayesian model across employer review platforms

Proactive Issue Reductionw = 27%

attainment = (1 − reactive_share) × 100, where reactive_share = reactive / (reactive + proactive) employee titles

Security Certificationw = 24%

Two-path tiered model: verified certs additive, website-only capped at 25

These 4 third-party-verified criteria drive the public ranking. Custom evaluations score all 10 criteria — see the full methodology or browse the criteria.

Featured Insights

Report

MSP Client vs Employee Review Gap: Chicago Study 2026

Our MSP client vs employee review gap study examines Chicago provider ratings, review concentration, and verified certification claims in 2026.

Blog

Chicago IT Provider Weaknesses: How to Compare Trade-Offs

Chicago IT provider weaknesses should shape every shortlist. Compare documented trade-offs, certification status, scope, pricing, and contract terms.

Guide

Chicago IT Provider Size Guide: Right-Size Your Shortlist

Use Chicago IT provider size, service scope, client fit, and documented weaknesses to build a right-sized outsourced IT provider shortlist.

View all articles →

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Recent Data Updates

Live changes from our nightly data pipeline

Jul 28, 2026

NerdsToGo - Chicago Downtown - Magnificent Mile — +1 Google review

CMIT Solutions of Chicago — +1 Google review

LeadingIT — +1 Google review

Jul 26, 2026

Network It Easy, LLC — Fit score 30.5% → 41.1% — client review standing rose as the market baseline shifted and improved security certification score

Fulton May Solutions — Fit score 42.4% → 33.6% — employee review standing fell as the market baseline shifted

CIO Landing — Fit score 14.7% → 26.6% — client review standing rose as the market baseline shifted and improved security certification score

Business Technology Solutions — Fit score 18.6% → 27.2% — client review standing rose as the market baseline shifted

Ktech Network — Fit score 25.9% → 30.8% — client review standing rose as the market baseline shifted

RIA WorkSpace — Fit score 15.4% → 31.2% — client review standing rose as the market baseline shifted

Andromeda Technology Solutions — Fit score 36.0% → 32.0% — client review standing fell as the market baseline shifted

CMIT Solutions of Chicago — Fit score 38.6% → 32.3% — client review standing fell as the market baseline shifted

Jul 25, 2026

Shartega IT — Fit score 32.8% → 27.6% — lower employee review scores

Shartega IT — +16 Glassdoor reviews

NerdsToGo - Chicago Downtown - Magnificent Mile — Fit score 32.1% → 27.0% — lower employee review scores

Choosing the Right IT Support Company in Chicago

Chicago's managed IT services market includes over 69 active providers serving small and medium businesses across the metro area. IT Support Chicago objectively evaluates each MSP across 10 criteria — from client reviews and security certifications to employee satisfaction and contract transparency — using a Bayesian scoring methodology with fully public formulas.

Whether you need HIPAA-compliant IT support, cybersecurity expertise, or Microsoft 365 managed services, our data-driven rankings help you compare providers objectively without sales pressure or affiliate bias.

#							Evaluate
1	XL.net	77.8%	96	49	60	100	Fit for you?
2	Framework IT	62.3%	92	75	54	25	Fit for you?
3	BetterWorld Technology	44.1%	71	69	14	25	Fit for you?
4	Network It Easy, LLC	41.1%	94	0	38	15	Fit for you?
5	LeadingIT	40.0%	91	14	18	25	Fit for you?
6	WEBIT Services	39.7%	83	39	25	5	Fit for you?
7	Aqueity	37.0%	71	8	50	5	Fit for you?
8	Fulton May Solutions	33.6%	93	3	0	25	Fit for you?
9	Outsource IT Solutions Group	33.2%	75	25	6	20	Fit for you?
10	Shartega IT	32.9%	91	26	0	5	Fit for you?
11	SafePoint IT	32.8%	98	4	—	15	Fit for you?
12	CMIT Solutions of Chicago	32.6%	59	17	22	25	Fit for you?
13	NerdsToGo - Chicago Downtown - Magnificent Mile	32.2%	93	25	0	0	Fit for you?
14	Andromeda Technology Solutions	32.0%	63	45	0	20	Fit for you?
15	ITGuy Solutions	31.9%	74	47	—	5	Fit for you?
16	PSM Partners	31.3%	30	69	19	15	Fit for you?
17	RIA WorkSpace	31.2%	90	25	—	0	Fit for you?
18	Ktech Network	30.8%	95	17	—	0	Fit for you?
19	AlignLayerNine	30.6%	85	—	—	25	Fit for you?
20	EMPIST	29.3%	46	13	31	20	Fit for you?
21	Version2, LLC	29.2%	92	—	—	10	Fit for you?
22	Sikich	27.7%	3	27	61	20	Fit for you?
23	Business Technology Solutions	27.2%	94	0	—	0	Fit for you?
24	CIO Landing	26.5%	72	10	—	15	Fit for you?
25	Protek-IT	25.8%	75	9	—	10	Fit for you?
26	CTS	24.6%	57	17	0	20	Fit for you?
27	Blackline IT	24.2%	62	25	—	5	Fit for you?
28	Waident Technology Solutions	23.3%	22	55	0	25	Fit for you?
29	Micro-Tech USA	23.2%	62	8	0	15	Fit for you?
30	Midwest IT Solutions	23.0%	55	23	—	10	Fit for you?
31	AHEAD	22.5%	11	32	39	10	Fit for you?
32	GO Technology Group	21.7%	19	63	0	15	Fit for you?
33	Surge Solutions - IT Services Chicago	21.3%	74	0	—	0	Fit for you?
34	Verity IT	19.9%	19	19	22	20	Fit for you?
35	Sentinel Technologies	19.8%	16	38	24	5	Fit for you?
36	ProdigyTeks	19.8%	52	—	—	20	Fit for you?
37	Konect Tech Computer Repair	19.3%	53	20	—	—	Fit for you?
38	Spot Migration	18.9%	15	43	—	25	Fit for you?
39	CCB Technology	18.3%	38	14	8	10	Fit for you?
40	TDI Networks, Inc.	18.0%	34	41	—	0	Fit for you?
41	AJ Technology Company - Managed IT Support Chicago	17.5%	39	19	—	10	Fit for you?
42	Thoughtwave Software and Solutions	16.8%	35	33	—	0	Fit for you?
43	ITRegulators, Inc.	15.5%	34	17	—	10	Fit for you?
44	Access One	15.1%	6	16	24	15	Fit for you?
45	KCS Information Technology Inc	15.1%	32	23	—	5	Fit for you?
46	Helping Hand IT	15.0%	25	27	—	10	Fit for you?
47	Impact Networking	14.3%	12	9	20	15	Fit for you?
48	Corporate Technologies	13.6%	19	0	17	15	Fit for you?
49	Xerillion	13.5%	16	32	—	10	Fit for you?
50	Sundog IT Service and Support	13.1%	38	0	8	0	Fit for you?
51	Proven IT	12.7%	5	13	28	5	Fit for you?
52	ExcalTech	12.6%	18	8	0	25	Fit for you?
53	Hodgson Consulting & Solutions	12.5%	31	0	—	15	Fit for you?
54	Tomorrow's Internet Solutions	12.1%	33	—	—	10	Fit for you?
55	Fairway IT Solutions	11.4%	35	0	—	5	Fit for you?
56	Stratosphere Networks	11.3%	15	35	—	—	Fit for you?
57	Hudson Sky	10.8%	20	25	—	—	Fit for you?
58	TeamLogic IT Chicago	10.2%	17	10	12	—	Fit for you?
59	StratusComm - Managed IT Services	8.8%	18	6	—	10	Fit for you?
60	Solus LLC	8.7%	20	15	0	0	Fit for you?
61	LME Services	8.6%	17	0	—	15	Fit for you?
62	Asncom	8.4%	16	0	—	15	Fit for you?
63	InhouseCIO	8.1%	28	0	0	0	Fit for you?
64	Agility Network Services	8.0%	12	10	—	10	Fit for you?
65	Pulse Technology	7.7%	10	6	0	15	Fit for you?
66	Media Moon, LLC.	7.6%	22	0	—	5	Fit for you?
67	Zakiant Technologies	6.1%	21	0	0	0	Fit for you?
68	wedoIT Managed IT Services	6.0%	16	0	—	5	Fit for you?
69	ConsultNet, Inc.	4.8%	16	0	0	0	Fit for you?

#							Evaluate
1	XL.net	77.8%	96	49	60	100	Fit for you?
2	Framework IT	62.3%	92	75	54	25	Fit for you?
3	BetterWorld Technology	44.1%	71	69	14	25	Fit for you?
4	Network It Easy, LLC	41.1%	94	0	38	15	Fit for you?
5	LeadingIT	40.0%	91	14	18	25	Fit for you?
6	WEBIT Services	39.7%	83	39	25	5	Fit for you?
7	Aqueity	37.0%	71	8	50	5	Fit for you?
8	Fulton May Solutions	33.6%	93	3	0	25	Fit for you?
9	Outsource IT Solutions Group	33.2%	75	25	6	20	Fit for you?
10	Shartega IT	32.9%	91	26	0	5	Fit for you?
11	SafePoint IT	32.8%	98	4	—	15	Fit for you?
12	CMIT Solutions of Chicago	32.6%	59	17	22	25	Fit for you?
13	NerdsToGo - Chicago Downtown - Magnificent Mile	32.2%	93	25	0	0	Fit for you?
14	Andromeda Technology Solutions	32.0%	63	45	0	20	Fit for you?
15	ITGuy Solutions	31.9%	74	47	—	5	Fit for you?
16	PSM Partners	31.3%	30	69	19	15	Fit for you?
17	RIA WorkSpace	31.2%	90	25	—	0	Fit for you?
18	Ktech Network	30.8%	95	17	—	0	Fit for you?
19	AlignLayerNine	30.6%	85	—	—	25	Fit for you?
20	EMPIST	29.3%	46	13	31	20	Fit for you?
21	Version2, LLC	29.2%	92	—	—	10	Fit for you?
22	Sikich	27.7%	3	27	61	20	Fit for you?
23	Business Technology Solutions	27.2%	94	0	—	0	Fit for you?
24	CIO Landing	26.5%	72	10	—	15	Fit for you?
25	Protek-IT	25.8%	75	9	—	10	Fit for you?
26	CTS	24.6%	57	17	0	20	Fit for you?
27	Blackline IT	24.2%	62	25	—	5	Fit for you?
28	Waident Technology Solutions	23.3%	22	55	0	25	Fit for you?
29	Micro-Tech USA	23.2%	62	8	0	15	Fit for you?
30	Midwest IT Solutions	23.0%	55	23	—	10	Fit for you?
31	AHEAD	22.5%	11	32	39	10	Fit for you?
32	GO Technology Group	21.7%	19	63	0	15	Fit for you?
33	Surge Solutions - IT Services Chicago	21.3%	74	0	—	0	Fit for you?
34	Verity IT	19.9%	19	19	22	20	Fit for you?
35	Sentinel Technologies	19.8%	16	38	24	5	Fit for you?
36	ProdigyTeks	19.8%	52	—	—	20	Fit for you?
37	Konect Tech Computer Repair	19.3%	53	20	—	—	Fit for you?
38	Spot Migration	18.9%	15	43	—	25	Fit for you?
39	CCB Technology	18.3%	38	14	8	10	Fit for you?
40	TDI Networks, Inc.	18.0%	34	41	—	0	Fit for you?
41	AJ Technology Company - Managed IT Support Chicago	17.5%	39	19	—	10	Fit for you?
42	Thoughtwave Software and Solutions	16.8%	35	33	—	0	Fit for you?
43	ITRegulators, Inc.	15.5%	34	17	—	10	Fit for you?
44	Access One	15.1%	6	16	24	15	Fit for you?
45	KCS Information Technology Inc	15.1%	32	23	—	5	Fit for you?
46	Helping Hand IT	15.0%	25	27	—	10	Fit for you?
47	Impact Networking	14.3%	12	9	20	15	Fit for you?
48	Corporate Technologies	13.6%	19	0	17	15	Fit for you?
49	Xerillion	13.5%	16	32	—	10	Fit for you?
50	Sundog IT Service and Support	13.1%	38	0	8	0	Fit for you?
51	Proven IT	12.7%	5	13	28	5	Fit for you?
52	ExcalTech	12.6%	18	8	0	25	Fit for you?
53	Hodgson Consulting & Solutions	12.5%	31	0	—	15	Fit for you?
54	Tomorrow's Internet Solutions	12.1%	33	—	—	10	Fit for you?
55	Fairway IT Solutions	11.4%	35	0	—	5	Fit for you?
56	Stratosphere Networks	11.3%	15	35	—	—	Fit for you?
57	Hudson Sky	10.8%	20	25	—	—	Fit for you?
58	TeamLogic IT Chicago	10.2%	17	10	12	—	Fit for you?
59	StratusComm - Managed IT Services	8.8%	18	6	—	10	Fit for you?
60	Solus LLC	8.7%	20	15	0	0	Fit for you?
61	LME Services	8.6%	17	0	—	15	Fit for you?
62	Asncom	8.4%	16	0	—	15	Fit for you?
63	InhouseCIO	8.1%	28	0	0	0	Fit for you?
64	Agility Network Services	8.0%	12	10	—	10	Fit for you?
65	Pulse Technology	7.7%	10	6	0	15	Fit for you?
66	Media Moon, LLC.	7.6%	22	0	—	5	Fit for you?
67	Zakiant Technologies	6.1%	21	0	0	0	Fit for you?
68	wedoIT Managed IT Services	6.0%	16	0	—	5	Fit for you?
69	ConsultNet, Inc.	4.8%	16	0	0	0	Fit for you?