CTS
Chicago, IL · Website
★ 4.9 (41 reviews across 1 source) · 2 claimed certifications
Chicago technology solutions and managed IT.
Last updated: July 28, 2026
Our Assessment
CTS currently ranks #26 of 69 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 24.6% — 2.3 points above the pool average of 22.3%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 41 client reviews averaging 4.9/5: Google 4.9/5 (41 reviews). Employees rate the firm Glassdoor 3.5/5 (53 reviews) — employee sentiment feeds the score because it predicts service stability.
The firm lists 2 security frameworks (0 objectively verified, 2 claimed on its website but unverified). We track 1 verified office location for it in the Chicago area.
Public Criteria Attainment
Scored on 4 objectively verified criteria. Sign in to see all 10.
CTS Reviews by Source
Employee Review Sources
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
0 proactive, 4 reactive
Security & Compliance
Strengths
- + 4.9 avg client rating — Google
- + Strong recent reviews (5.0 avg, last 12 months) — Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 25+ years in business — vendor website (claimed)
- + Serves Healthcare, Finance, Legal, Manufacturing +7 more verticals — vendor website (claimed)
Weaknesses
- - Client reviews on a single platform only — Google
- - Security certifications not objectively verified
Recent Activity
Data changes from the last 90 days
Jul 28, 2026
Jul 26, 2026
Jul 25, 2026
Jul 23, 2026
Jul 21, 2026
Frequently Asked Questions
How is CTS rated by clients?
CTS averages 4.9/5 across 41 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does CTS hold security certifications?
CTS lists 2 security frameworks, currently claimed on its website rather than verified in a public registry. The Security & Compliance section above distinguishes verified from claimed for each one.
Where is CTS located?
CTS is based in Chicago, IL. Our rankings cover IT providers serving the Chicago metro area.
How does CTS compare to other Chicago MSPs?
CTS ranks #26 of 69 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight the 10 criteria for your own priorities.
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For CTS: show off your ranking
This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at CTS, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/cts?utm_source=badge&utm_medium=embed" title="CTS on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/cts" alt="CTS — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Data last updated: 7/28/2026. Report an issue