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ExcalTech

Chicago, IL · Website

4.9 (30 reviews across 1 source) · 2 claimed certifications

Managed IT services and cybersecurity solutions for businesses.

Last updated: July 28, 2026

Default Fit Score

12.6%

Under default weights. Sign in to customize.

Our Assessment

ExcalTech currently ranks #52 of 69 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 12.6% — 9.6 points below the pool average of 22.3%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 30 client reviews averaging 4.9/5: Google 4.9/5 (30 reviews). Employees rate the firm Indeed 3.7/5 (3 reviews); Glassdoor 2.9/5 (16 reviews) — employee sentiment feeds the score because it predicts service stability.

The firm lists 2 security frameworks (0 objectively verified, 2 claimed on its website but unverified). We track 1 verified office location for it in the Chicago area.

Public Criteria Attainment

Scored on 4 objectively verified criteria. Sign in to see all 10.

Client Reputation18%
Employee Reputation8%
Proactive Issue Reduction0%
Security Certification25%

ExcalTech Reviews by Source

Google
4.9(30 reviews)

Employee Review Sources

Indeed
3.7(3 reviews)
Glassdoor
2.9(16 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

0 proactive, 8 reactive

Security & Compliance

SOC2-TYPE-IICMMC-L1

Strengths

  • + 4.9 avg client ratingGoogle
  • + Strong recent reviews (5.0 avg, last 12 months)Google
  • + Listed on 4 industry directoriesClutch, Indeed, Manifest, Glassdoor
  • + 53+ years in businessvendor website (claimed)
  • + Serves Healthcare, Finance, Legal, Manufacturing +3 more verticalsvendor website (claimed)

Weaknesses

  • - Limited client review volume (30 reviews)Google
  • - Client reviews on a single platform onlyGoogle
  • - Below-average employee reviews (3.0)Indeed, Glassdoor
  • - Security certifications not objectively verified
  • - Heavily reactive support model (100% reactive roles)Apollo

Recent Activity

Data changes from the last 90 days

Jul 26, 2026

Fit score 14.9% → 12.7% — client review standing fell as the market baseline shifted

Jul 25, 2026

Fit score 12.7% → 14.9% — client review standing rose as the market baseline shifted

Jul 23, 2026

Fit score 13.8% → 12.7% — client review standing fell as the market baseline shifted

Jul 22, 2026

Fit score 15.5% → 13.8% — client review standing fell as the market baseline shifted

Jul 21, 2026

Fit score 13.8% → 15.5% — client review standing rose as the market baseline shifted and employee review standing fell as the market baseline shifted

Frequently Asked Questions

How is ExcalTech rated by clients?

ExcalTech averages 4.9/5 across 30 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does ExcalTech hold security certifications?

ExcalTech lists 2 security frameworks, currently claimed on its website rather than verified in a public registry. The Security & Compliance section above distinguishes verified from claimed for each one.

Where is ExcalTech located?

ExcalTech is based in Chicago, IL. Our rankings cover IT providers serving the Chicago metro area.

How does ExcalTech compare to other Chicago MSPs?

ExcalTech ranks #52 of 69 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight the 10 criteria for your own priorities.

For ExcalTech: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at ExcalTech, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

ExcalTech — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/excaltech?utm_source=badge&utm_medium=embed" title="ExcalTech on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/excaltech" alt="ExcalTech — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Data last updated: 7/28/2026. Report an issue