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ExcalTech

Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.

Chicago, IL · Website

★ 4.9 (32 reviews across 1 source) · 2 claimed certifications

Managed IT services and cybersecurity solutions for businesses.

Source data last changed: October 11, 2026

Default Fit Score

14.3%

Under default weights. Sign in to customize.

Our Assessment

ExcalTech currently ranks #60 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 14.3% — 5.5 points below the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 32 client reviews averaging 4.9/5: Google 4.9/5 (32 reviews). Employees rate the firm Indeed 3.7/5 (3 reviews); Glassdoor 4.0/5 (4 reviews) — employee sentiment feeds the score because it predicts service stability.

On security we record 2 claimed certifications — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 1 office location for it in the Chicago area, from Google Places.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation18%
Employee Reputation16%
Proactive Issue Reduction0%
Security Certification25%

ExcalTech Reviews by Source

Google
4.9(32 reviews)

Employee Review Sources

Indeed
3.7(3 reviews)
Glassdoor
4.0(4 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

0 proactive, 8 reactive

Security & Compliance

SOC2-TYPE-IICMMC-L1

Strengths

  • + 4.9 avg client rating — Google
  • + Strong recent reviews (5.0 avg, last 12 months) — Google
  • + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
  • + 53+ years in business — vendor website (claimed)
  • + Serves Healthcare, Finance, Legal, Manufacturing +3 more verticals — vendor website (claimed)

Weaknesses

  • - Limited client review volume (32 reviews) — Google
  • - Client reviews on a single platform only — Google
  • - Security certifications are the firm's own claim — no third-party documentation on file
  • - Heavily reactive support model (100% reactive roles) — Apollo

Recent Activity

Data changes from the last 90 days

Sep 29, 2026

+1 Google review

Sep 26, 2026

Fit score 13.3% → 14.5% — client review standing rose as the market baseline shifted

Sep 25, 2026

Fit score 15.2% → 13.3% — client review standing fell as the market baseline shifted and lower employee review scores
Glassdoor rating 3.5 → 4.0

Sep 18, 2026

Fit score 12.9% → 15.1% — improved employee review scores and client review standing rose as the market baseline shifted
Glassdoor rating 2.9 → 3.5

Sep 17, 2026

Fit score 14.2% → 12.9% — client review standing fell as the market baseline shifted

Frequently Asked Questions

How is ExcalTech rated by clients?

ExcalTech averages 4.9/5 across 32 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does ExcalTech hold security certifications?

ExcalTech lists 2 security frameworks: 2 claimed certifications. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.

Where is ExcalTech located?

ExcalTech is based in Chicago, IL. Our rankings cover IT providers serving the Chicago metro area.

How does ExcalTech compare to other Chicago MSPs?

ExcalTech ranks #60 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

For ExcalTech: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at ExcalTech, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

ExcalTech — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/excaltech?utm_source=badge&utm_medium=embed" title="ExcalTech on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/excaltech" alt="ExcalTech — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Source data last changed: 10/11/2026. Report an issue