Helping Hand IT

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Campton Hills, IL · Website

★ 5.0 (38 reviews across 1 source, 3 locations) · 1 claimed certification

Managed IT and cybersecurity for SMBs in Fox Valley and Chicagoland. Founded 1998.

Source data last changed: October 3, 2026

Default Fit Score

12.2%

Under default weights. Sign in to customize.

Our Assessment

Helping Hand IT currently ranks #68 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 12.2% — 7.6 points below the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 38 client reviews averaging 5.0/5: Google 5.0/5 (38 reviews). Employees rate the firm Indeed 2.7/5 (3 reviews); Glassdoor 3.0/5 (41 reviews) — employee sentiment feeds the score because it predicts service stability.

On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 3 office locations for it in the Chicago area, from Google Places.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation24%
Employee Reputation8%
Security Certification15%

Helping Hand IT Reviews by Source

Google
5.0(38 reviews)

Google Reviews by Location

Helping Hand IT Services & Networking40 mi from Chicago
5.0(38)
Helping Hand Child Care Services7 mi from Chicago
0.0(0)
Helping Hand Consultant Services LLC8 mi from Chicago
0.0(0)

Employee Review Sources

Indeed
2.7(3 reviews)
Glassdoor
3.0(41 reviews)

Security & Compliance

PCI-DSS

Strengths

  • + 5.0 avg client rating — Google
  • + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
  • + 2 Chicago-area offices — Google
  • + Serves Healthcare, Finance, Legal, Manufacturing +2 more verticals — vendor website (claimed)

Weaknesses

  • - Limited client review volume (38 reviews) — Google
  • - Client reviews on a single platform only — Google
  • - Below-average employee reviews (3.0) — Indeed, Glassdoor
  • - Security certifications are the firm's own claim — no third-party documentation on file

Recent Activity

Data changes from the last 90 days

Oct 13, 2026

Fit score 13.3% → 12.7% — client review standing fell as the market baseline shifted

Sep 26, 2026

Fit score 11.3% → 13.3% — client review standing rose as the market baseline shifted and employee review standing rose as the market baseline shifted

Sep 25, 2026

Fit score 15.6% → 11.3% — lower employee review scores and client review standing fell as the market baseline shifted
+16 Glassdoor reviews (3.8 → 3.0)

Sep 18, 2026

Fit score 13.7% → 15.4% — client review standing rose as the market baseline shifted

Sep 17, 2026

Fit score 17.0% → 13.7% — client review standing fell as the market baseline shifted and lower employee review scores
+7 Glassdoor reviews (4.3 → 3.8)

Frequently Asked Questions

How is Helping Hand IT rated by clients?

Helping Hand IT averages 5.0/5 across 38 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Helping Hand IT hold security certifications?

Helping Hand IT lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.

Where is Helping Hand IT located?

Helping Hand IT is based in Campton Hills, IL and operates 3 office locations we track. Our rankings cover IT providers serving the Chicago metro area.

How does Helping Hand IT compare to other Chicago MSPs?

Helping Hand IT ranks #68 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

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Related Guides

For Helping Hand IT: show off your ranking

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Helping Hand IT — Ranked & Reviewed on IT Support Chicago (2026)
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Source data last changed: 10/3/2026. Report an issue