Helping Hand IT
Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.
Campton Hills, IL · Website
★ 5.0 (38 reviews across 1 source, 3 locations) · 1 claimed certification
Managed IT and cybersecurity for SMBs in Fox Valley and Chicagoland. Founded 1998.
Last updated: September 10, 2026
Our Assessment
Helping Hand IT currently ranks #51 of 94 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 17.0% — 3.9 points below the pool average of 20.9%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 38 client reviews averaging 5.0/5: Google 5.0/5 (38 reviews). Employees rate the firm Indeed 2.7/5 (3 reviews); Glassdoor 4.3/5 (18 reviews) — employee sentiment feeds the score because it predicts service stability.
On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 3 office locations for it in the Chicago area, from Google Places.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
Helping Hand IT Reviews by Source
Google Reviews by Location
Security & Compliance
Strengths
- + 5.0 avg client rating — Google
- + Above-average employee satisfaction (4.1) — Indeed, Glassdoor
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 2 Chicago-area offices — Google
- + Serves Healthcare, Finance, Legal, Manufacturing +2 more verticals — vendor website (claimed)
Weaknesses
- - Limited client review volume (38 reviews) — Google
- - Client reviews on a single platform only — Google
- - Security certifications are the firm's own claim — no third-party documentation on file
Recent Activity
Data changes from the last 90 days
Sep 10, 2026
Sep 9, 2026
Sep 2, 2026
Sep 1, 2026
Aug 26, 2026
Frequently Asked Questions
How is Helping Hand IT rated by clients?
Helping Hand IT averages 5.0/5 across 38 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does Helping Hand IT hold security certifications?
Helping Hand IT lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.
Where is Helping Hand IT located?
Helping Hand IT is based in Campton Hills, IL and operates 3 office locations we track. Our rankings cover IT providers serving the Chicago metro area.
How does Helping Hand IT compare to other Chicago MSPs?
Helping Hand IT ranks #51 of 94 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
Similar MSPs in Chicago
Related Guides
For Helping Hand IT: show off your ranking
This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Helping Hand IT, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/helping-hand-it?utm_source=badge&utm_medium=embed" title="Helping Hand IT on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/helping-hand-it" alt="Helping Hand IT — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Data last updated: 9/10/2026. Report an issue