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Helping Hand IT

Campton Hills, IL · Website

5.0 (38 reviews across 1 source, 3 locations) · 1 claimed certification

Managed IT and cybersecurity for SMBs in Fox Valley and Chicagoland. Founded 1998.

Last updated: July 28, 2026

Default Fit Score

15.0%

Under default weights. Sign in to customize.

Our Assessment

Helping Hand IT currently ranks #46 of 69 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 15.0% — 7.3 points below the pool average of 22.3%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 38 client reviews averaging 5.0/5: Google 5.0/5 (38 reviews). Employees rate the firm Indeed 2.7/5 (3 reviews); Glassdoor 4.2/5 (17 reviews) — employee sentiment feeds the score because it predicts service stability.

The firm lists 1 security framework (0 objectively verified, 1 claimed on its website but unverified). We track 3 verified office locations for it in the Chicago area.

Public Criteria Attainment

Scored on 4 objectively verified criteria. Sign in to see all 10.

Client Reputation25%
Employee Reputation27%
Security Certification10%

Helping Hand IT Reviews by Source

Google
5.0(38 reviews)

Google Reviews by Location

5.0(38)
0.0(0)

Employee Review Sources

Indeed
2.7(3 reviews)
Glassdoor
4.2(17 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

proactive, reactive

Security & Compliance

PCI-DSS

Strengths

  • + 5.0 avg client ratingGoogle
  • + Listed on 4 industry directoriesClutch, Indeed, Manifest, Glassdoor
  • + 2 Chicago-area officesGoogle
  • + Serves Healthcare, Finance, Legal, Manufacturing +2 more verticalsvendor website (claimed)

Weaknesses

  • - Limited client review volume (38 reviews)Google
  • - Client reviews on a single platform onlyGoogle
  • - Security certifications not objectively verified

Recent Activity

Data changes from the last 90 days

Jul 25, 2026

Fit score 13.9% → 14.9% — client review standing rose as the market baseline shifted

Jul 20, 2026

Fit score 26.6% → 13.8% — client review standing fell as the market baseline shifted

Jul 9, 2026

Fit score 26.6% → 26.0% — client review standing fell as the market baseline shifted

Jul 1, 2026

Fit score 14.1% → 25.9% — client review standing rose as the market baseline shifted

Frequently Asked Questions

How is Helping Hand IT rated by clients?

Helping Hand IT averages 5.0/5 across 38 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Helping Hand IT hold security certifications?

Helping Hand IT lists 1 security framework, currently claimed on its website rather than verified in a public registry. The Security & Compliance section above distinguishes verified from claimed for each one.

Where is Helping Hand IT located?

Helping Hand IT is based in Campton Hills, IL and operates 3 office locations we track. Our rankings cover IT providers serving the Chicago metro area.

How does Helping Hand IT compare to other Chicago MSPs?

Helping Hand IT ranks #46 of 69 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight the 10 criteria for your own priorities.

For Helping Hand IT: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Helping Hand IT, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

Helping Hand IT — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/helping-hand-it?utm_source=badge&utm_medium=embed" title="Helping Hand IT on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/helping-hand-it" alt="Helping Hand IT — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Data last updated: 7/28/2026. Report an issue