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Impact Networking

Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.

Chicago, IL · Website

4.3 (64 reviews across 1 source, 8 locations) · 1 claimed certification

Managed IT services and business technology solutions.

Last updated: September 10, 2026

Default Fit Score

15.4%

Under default weights. Sign in to customize.

Our Assessment

Impact Networking currently ranks #56 of 94 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 15.4% — 5.5 points below the pool average of 20.9%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 64 client reviews averaging 4.3/5: Google 4.3/5 (64 reviews). Employees rate the firm Indeed 3.0/5 (130 reviews); Glassdoor 3.6/5 (38 reviews) — employee sentiment feeds the score because it predicts service stability.

On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 8 office locations for it in the Chicago area, from Google Places. 8 notable company events (awards, acquisitions, milestones) appear in its record below.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation13%
Employee Reputation12%
Proactive Issue Reduction21%
Security Certification15%

Impact Networking Reviews by Source

Google
4.3(64 reviews)

Google Reviews by Location

Impact Networking30 mi from Chicago
4.4(19)
Impact Networking28 mi from Chicago
3.6(12)
Impact Networking1 mi from Chicago
3.3(9)
Impact Studios30 mi from Chicago
5.0(9)
Impact Networking23 mi from Chicago
5.0(4)
Impact Networking73 mi from Chicago
3.0(2)

Employee Review Sources

Indeed
3.0(130 reviews)
Glassdoor
3.6(38 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

12 proactive, 46 reactive

Security & Compliance

CMMC-L1

Strengths

  • + Listed on 4 industry directoriesClutch, Indeed, Manifest, Glassdoor
  • + 2 Chicago-area officesGoogle
  • + 27+ years in businessvendor website (claimed)
  • + Serves Healthcare, Finance, Legal, Insurance verticalsvendor website (claimed)

Weaknesses

  • - Client reviews on a single platform onlyGoogle
  • - Below-average employee reviews (3.1)Indeed, Glassdoor
  • - Security certifications are the firm's own claimno third-party documentation on file
  • - Heavily reactive support model (79% reactive roles)Apollo

Notable Events

Company milestones and achievements

Impact Networking Featured as ENX Magazine Cover Story

ENX Magazine featured Impact Networking in a cover story examining the company’s growth, strategic pivots and future plans.

Aug 17, 2026

Impact Networking Establishes Authorized Reseller Relationship With Alltura Solutions

Impact Networking formed an authorized reseller relationship with Alltura Solutions, operating under the ImpactWest trade name, to expand distribution of its managed IT and cybersecurity services on the West Coast.

Mar 30, 2026

Impact Networking Launches AI Consulting Services

Impact Networking launched AI consulting services for mid-market businesses, covering use-case identification through custom development.

Jan 14, 2026

Impact Networking Relocates Southern California Headquarters to Culver City

Impact Networking moved its Southern California headquarters into a new office in Culver City’s Entrada building.

Jul 23, 2025

Impact Networking Opens Phoenix Office

Impact Networking expanded into Arizona by opening an office in Phoenix with a dedicated local team.

Jun 23, 2025

Recent Activity

Data changes from the last 90 days

Sep 9, 2026

+1 Indeed review

Aug 31, 2026

+1 Google review (4.3 → 4.3)

Aug 28, 2026

Fit score 15.9% → 15.3% — lower proactive staffing ratio

Aug 9, 2026

Fit score 15.2% → 15.8% — employee review standing rose as the market baseline shifted

Jul 30, 2026

Fit score 14.4% → 14.9% — improved proactive staffing ratio

Frequently Asked Questions

How is Impact Networking rated by clients?

Impact Networking averages 4.3/5 across 64 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Impact Networking hold security certifications?

Impact Networking lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.

Where is Impact Networking located?

Impact Networking is based in Chicago, IL and operates 8 office locations we track. Our rankings cover IT providers serving the Chicago metro area.

How does Impact Networking compare to other Chicago MSPs?

Impact Networking ranks #56 of 94 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

For Impact Networking: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Impact Networking, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

Impact Networking — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/impact-mybiz?utm_source=badge&utm_medium=embed" title="Impact Networking on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/impact-mybiz" alt="Impact Networking — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Data last updated: 9/10/2026. Report an issue