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Impact Networking

Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.

Chicago, IL · Website

★ 4.2 (66 reviews across 1 source, 8 locations) · 1 claimed certification

Managed IT services and business technology solutions.

Source data last changed: October 26, 2026

Default Fit Score

15.5%

Under default weights. Sign in to customize.

Our Assessment

Impact Networking currently ranks #56 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 15.5% — 4.3 points below the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 66 client reviews averaging 4.2/5: Google 4.2/5 (66 reviews). Employees rate the firm Indeed 3.0/5 (133 reviews); Glassdoor 3.0/5 (4 reviews) — employee sentiment feeds the score because it predicts service stability.

On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 8 office locations for it in the Chicago area, from Google Places. 10 notable company events (awards, acquisitions, milestones) appear in its record below.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation13%
Employee Reputation8%
Proactive Issue Reduction24%
Security Certification15%

Impact Networking Reviews by Source

Google
4.2(66 reviews)

Google Reviews by Location

Impact Networking30 mi from Chicago
4.2(20)
Impact Networking28 mi from Chicago
3.7(13)
Impact Networking1 mi from Chicago
3.3(9)
Impact Studios30 mi from Chicago
5.0(9)
Impact Networking23 mi from Chicago
5.0(4)
Impact Networking73 mi from Chicago
3.0(2)

Employee Review Sources

Indeed
3.0(133 reviews)
Glassdoor
3.0(4 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

15 proactive, 48 reactive

Security & Compliance

CMMC-L1

Strengths

  • + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
  • + 2 Chicago-area offices — Google
  • + 27+ years in business — vendor website (claimed)
  • + Serves Healthcare, Finance, Legal, Insurance verticals — vendor website (claimed)

Weaknesses

  • - Client reviews on a single platform only — Google
  • - Recent ratings trending down (-0.5 vs all-time) — Google
  • - Below-average employee reviews (3.0) — Indeed, Glassdoor
  • - Security certifications are the firm's own claim — no third-party documentation on file
  • - Heavily reactive support model (76% reactive roles) — Apollo

Notable Events

Company milestones and achievements

Impact Networking's Alison Hall Nominated for 2026 Outstanding Veteran Award

Alison Hall, an accounts payable specialist and nine-year U.S. Navy Reserve veteran, was nominated for The Cannata Report's 2026 Outstanding Veteran Award and profiled in its Veterans Way series.

Sep 28, 2026

Impact Networking Featured as ENX Magazine Cover Story

ENX Magazine published an interview with CEO Mike Lepper covering the company's growth, lessons learned and vision for the future.

Aug 17, 2026

Impact Networking Appoints John Quinn as Chief Financial Officer

The managed services and managed security services provider named John Quinn CFO, strengthening its executive team as it scales services for mid-market companies.

Jun 8, 2026

Impact Networking Announces Authorized Reseller Relationship with Alltura Solutions

Alltura Solutions, operating under the trade name ImpactWest, becomes an authorized reseller of Impact's managed IT and cybersecurity portfolio, expanding the company's West Coast presence.

Mar 30, 2026

Impact Networking Appoints Greg Ruggie as General Counsel

Greg Ruggie will oversee the company's legal function, including corporate governance, risk management, regulatory compliance and complex transactions.

Feb 23, 2026

Recent Activity

Data changes from the last 90 days

Oct 26, 2026

Fit score 14.4% → 15.5% — improved proactive staffing ratio

Oct 14, 2026

Fit score 15.1% → 14.4% — employee review standing fell as the market baseline shifted

Oct 11, 2026

+1 Indeed review

Oct 3, 2026

Fit score 14.4% → 14.9% — client review standing rose as the market baseline shifted
+2 Indeed reviews

Sep 21, 2026

Fit score 14.5% → 13.9% — lower employee review scores
Glassdoor rating 3.7 → 3.0

Frequently Asked Questions

How is Impact Networking rated by clients?

Impact Networking averages 4.2/5 across 66 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Impact Networking hold security certifications?

Impact Networking lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.

Where is Impact Networking located?

Impact Networking is based in Chicago, IL and operates 8 office locations we track. Our rankings cover IT providers serving the Chicago metro area.

How does Impact Networking compare to other Chicago MSPs?

Impact Networking ranks #56 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

For Impact Networking: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Impact Networking, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

Impact Networking — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/impact-mybiz?utm_source=badge&utm_medium=embed" title="Impact Networking on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/impact-mybiz" alt="Impact Networking — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Source data last changed: 10/26/2026. Report an issue