Pulse Technology
Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.
201 Commerce Dr, Schaumburg, IL 60173, USA · Website
★ 4.3 (30 reviews across 1 source) · 1 claimed certification
Last updated: September 10, 2026
Our Assessment
Pulse Technology currently ranks #82 of 94 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 8.4% — 12.5 points below the pool average of 20.9%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 30 client reviews averaging 4.3/5: Google 4.3/5 (30 reviews). Employees rate the firm Indeed 3.7/5 (14 reviews); Glassdoor 3.0/5 (47 reviews) — employee sentiment feeds the score because it predicts service stability.
On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 1 office location for it in the Chicago area, from Google Places.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
Pulse Technology Reviews by Source
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
0 proactive, 5 reactive
Security & Compliance
Strengths
- + Strong recent reviews (5.0 avg, last 12 months) — Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 71+ years in business — vendor website (claimed)
- + Serves Healthcare, Finance, Legal, Manufacturing +5 more verticals — vendor website (claimed)
- + Offers Co-Managed, vCIO, Break-Fix services — vendor website (claimed)
Weaknesses
- - Limited client review volume (30 reviews) — Google
- - Client reviews on a single platform only — Google
- - Below-average employee reviews (3.2) — Indeed, Glassdoor
- - Security certifications are the firm's own claim — no third-party documentation on file
- - Heavily reactive support model (100% reactive roles) — Apollo
Recent Activity
Data changes from the last 90 days
Sep 9, 2026
Sep 1, 2026
Aug 11, 2026
Aug 9, 2026
Aug 3, 2026
Frequently Asked Questions
How is Pulse Technology rated by clients?
Pulse Technology averages 4.3/5 across 30 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does Pulse Technology hold security certifications?
Pulse Technology lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.
Where is Pulse Technology located?
Pulse Technology is based in 201 Commerce Dr, Schaumburg, IL 60173, USA. Our rankings cover IT providers serving the Chicago metro area.
How does Pulse Technology compare to other Chicago MSPs?
Pulse Technology ranks #82 of 94 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
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For Pulse Technology: show off your ranking
This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Pulse Technology, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/pulse-technology?utm_source=badge&utm_medium=embed" title="Pulse Technology on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/pulse-technology" alt="Pulse Technology — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Data last updated: 9/10/2026. Report an issue