Framework IT vs RWK IT Services
Side-by-side comparison based on collected data: client reviews, employee reviews, security certifications, and overall scoring.
Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.
| Metric | Framework IT | RWK IT Services |
|---|---|---|
| Overall Score | 54% | 37% |
| Client Reviews | 159 | 111 |
| Avg Client Rating | 4.8 | 5.0 |
| Employee Reviews | 11 | 9 |
| Avg Employee Rating | 4.2 | 3.1 |
| Security Certifications | 5 | 1 |
| Location | Chicago, IL | 9645 Lincolnway Ln Ste 101, Frankfort, IL 60423, USA |
Which should you choose?
- Framework IT scores higher overall (53.8% vs 37.3%) under our default 4-criterion weighting.
- RWK IT Services holds the stronger client rating (5.0 vs 4.8 out of 5).
- Employees rate Framework IT higher (4.2 vs 3.1) — employee satisfaction tends to predict service stability.
- Framework IT lists more security certifications and frameworks (5 vs 1).
No single metric decides an MSP choice — weight what matters to your firm with a custom evaluation, and read each firm's full profile before shortlisting.
Framework IT
Reviews by source
- clutch: 4.6/5 (11 reviews)
- google: 5.0/5 (148 reviews)
Strengths
- + 5.0 avg client rating — Clutch, Google
- + 159 client reviews across 2 platforms — Clutch, Google
- + Strong recent reviews (5.0 avg, last 12 months) — Clutch, Google
- + Above-average employee satisfaction (4.1) — Indeed, Glassdoor
Weaknesses
- - Security certifications are the firm's own claim — no third-party documentation on file
- - Heavily reactive support model (64% reactive roles) — Apollo
Recent notable events
- Framework IT Named to CRN MSP 500 List (Feb 5, 2023)
- Framework IT Named One of Chicago's Best & Brightest Companies to Work For in 2023 (Jan 1, 2023)
RWK IT Services
Reviews by source
- google: 5.0/5 (111 reviews)
Strengths
- + 5.0 avg client rating — Google
- + 111 client reviews across 1 platform — Google
- + Strong recent reviews (5.0 avg, last 12 months) — Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
Weaknesses
- - Client reviews on a single platform only — Google
- - Below-average employee reviews (3.1) — Glassdoor
Frequently Asked Questions
Is Framework IT or RWK IT Services rated higher by clients?
RWK IT Services is rated higher by clients — 5.0 vs 4.8 out of 5 across public review sources.
Which scores higher overall, Framework IT or RWK IT Services?
Framework IT currently scores higher under our default weighting — 54% vs 37%. Scores recompute nightly across 4 transparent criteria as new data arrives.
How is this Framework IT vs RWK IT Services comparison compiled?
Every number comes from our nightly scoring pass over collected public data: public client and employee reviews, verified and claimed security certifications, and Bayesian review averaging under a published methodology. Neither firm pays for placement, and the same criteria apply to every Chicago MSP we track.
Data sourced from public reviews, vendor websites, and third-party directories. Scores reflect our transparent methodology. Last updated based on nightly data collection.