RWK IT Services
Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.
9645 Lincolnway Ln Ste 101, Frankfort, IL 60423, USA · Website
★ 5.0 (105 reviews across 1 source)
Last updated: September 10, 2026
Our Assessment
RWK IT Services currently ranks #9 of 94 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 36.2% — 15.3 points above the pool average of 20.9%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 105 client reviews averaging 5.0/5: Google 5.0/5 (105 reviews). Employees rate the firm Glassdoor 3.1/5 (9 reviews) — employee sentiment feeds the score because it predicts service stability.
We have not recorded any security certifications or frameworks for this firm. We track 1 office location for it in the Chicago area, from Google Places.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
RWK IT Services Reviews by Source
Employee Review Sources
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
1 proactive, 4 reactive
Strengths
- + 5.0 avg client rating — Google
- + 105 client reviews across 1 platform — Google
- + Strong recent reviews (5.0 avg, last 12 months) — Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 28+ years in business — vendor website (claimed)
- + Serves Finance, Manufacturing, Nonprofit, Government +2 more verticals — vendor website (claimed)
Weaknesses
- - Client reviews on a single platform only — Google
- - Below-average employee reviews (3.1) — Glassdoor
- - Heavily reactive support model (80% reactive roles) — Apollo
Recent Activity
Data changes from the last 90 days
Sep 4, 2026
Sep 1, 2026
Aug 26, 2026
Aug 19, 2026
Aug 4, 2026
Frequently Asked Questions
How is RWK IT Services rated by clients?
RWK IT Services averages 5.0/5 across 105 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does RWK IT Services hold security certifications?
We have not recorded security certifications for RWK IT Services from its website, vendor feed, or public registries.
Where is RWK IT Services located?
RWK IT Services is based in 9645 Lincolnway Ln Ste 101, Frankfort, IL 60423, USA. Our rankings cover IT providers serving the Chicago metro area.
How does RWK IT Services compare to other Chicago MSPs?
RWK IT Services ranks #9 of 94 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
Compare RWK IT Services
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For RWK IT Services: show off your ranking
This firm has earned a Top 10 badge in our current rankings. If you work at RWK IT Services, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/rwk-it-services?utm_source=badge&utm_medium=embed" title="RWK IT Services on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/rwk-it-services" alt="RWK IT Services — Top 10 on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Data last updated: 9/10/2026. Report an issue