LeadingIT vs CTS
Side-by-side comparison based on objective data: client reviews, employee reviews, security certifications, and overall scoring.
| Metric | LeadingIT | CTS |
|---|---|---|
| Overall Score | 41% | 32% |
| Client Reviews | 182 | 63 |
| Avg Client Rating | 5.0 | 4.9 |
| Employee Reviews | 33 | 53 |
| Avg Employee Rating | 3.5 | 3.5 |
| Security Certifications | 7 | 4 |
| Location | Chicago, IL | Chicago, IL |
Which should you choose?
- LeadingIT scores higher overall (40.7% vs 31.8%) under our default 10-criterion weighting.
- LeadingIT has the larger public review footprint (182 client reviews vs 63), which makes its rating statistically steadier.
- LeadingIT lists more security certifications and frameworks (7 vs 4).
No single metric decides an MSP choice — weight what matters to your firm with a custom evaluation, and read each firm's full profile before shortlisting.
LeadingIT
Reviews by source
- google: 5.0/5 (182 reviews)
Strengths
- + 5.0 avg client rating — Google
- + 182 client reviews across 1 platform — Google
- + Strong recent reviews (5.0 avg, last 12 months) — Google
- + Flexible contracts (month-to-month, easy exit) — vendor feed
Weaknesses
- - Client reviews on a single platform only — Google
- - Below-average employee reviews (3.1) — Indeed, Glassdoor
- - Security certifications not objectively verified
- - Heavily reactive support model (80% reactive roles) — Apollo
Recent notable events
- LeadingIT expanded through strategic acquisitions (Jan 1, 2026)
- LeadingIT was founded in Woodstock, Illinois (Jan 1, 2010)
CTS
Reviews by source
- google: 4.9/5 (63 reviews)
Strengths
- + 4.9 avg client rating — Google
- + Strong recent reviews (5.0 avg, last 12 months) — Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 25+ years in business — vendor website (claimed)
Weaknesses
- - Client reviews on a single platform only — Google
- - Security certifications not objectively verified
Frequently Asked Questions
Is LeadingIT or CTS rated higher by clients?
Clients rate them about equally: LeadingIT averages 5.0 and CTS 4.9 out of 5 across public review sources.
Which scores higher overall, LeadingIT or CTS?
LeadingIT currently scores higher under our default weighting — 41% vs 32%. Scores recompute nightly across 10 transparent criteria as new data arrives.
How is this LeadingIT vs CTS comparison compiled?
Every number comes from our nightly data collection: public client and employee reviews, verified and claimed security certifications, and Bayesian scoring under a published methodology. Neither firm pays for placement, and the same criteria apply to every Chicago MSP we track.
Data sourced from public reviews, vendor websites, and third-party directories. Scores reflect our transparent methodology. Last updated based on nightly data collection.