SafePoint IT vs CTS
Side-by-side comparison based on objective data: client reviews, employee reviews, security certifications, and overall scoring.
Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.
| Metric | SafePoint IT | CTS |
|---|---|---|
| Overall Score | 40% | 31% |
| Client Reviews | 319 | 79 |
| Avg Client Rating | 5.0 | 4.9 |
| Employee Reviews | 2 | 100 |
| Avg Employee Rating | 4.0 | 3.1 |
| Security Certifications | 3 | 4 |
| Location | Chicago, IL | Chicago, IL |
Which should you choose?
- SafePoint IT scores higher overall (39.5% vs 31.2%) under our default 4-criterion weighting.
- SafePoint IT has the larger public review footprint (319 client reviews vs 79), which makes its rating statistically steadier.
- Employees rate SafePoint IT higher (4.0 vs 3.1) — employee satisfaction tends to predict service stability.
- CTS lists more security certifications and frameworks (4 vs 3).
No single metric decides an MSP choice — weight what matters to your firm with a custom evaluation, and read each firm's full profile before shortlisting.
SafePoint IT
Reviews by source
- google: 5.0/5 (319 reviews)
Strengths
- + 5.0 avg client rating — Google
- + 319 client reviews across 1 platform — Google
- + Strong recent reviews (5.0 avg, last 12 months) — Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
Weaknesses
- - Client reviews on a single platform only — Google
Recent notable events
- SafePoint IT named to 2026 Inc. 5000 list (Aug 11, 2026)
- SafePoint IT named to 2025 Inc. 5000 list (Jan 1, 2025)
CTS
Reviews by source
- google: 4.9/5 (79 reviews)
Strengths
- + 4.9 avg client rating — Google
- + 79 client reviews across 1 platform — Google
- + Strong recent reviews (5.0 avg, last 12 months) — Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
Weaknesses
- - Client reviews on a single platform only — Google
- - Below-average employee reviews (3.2) — Indeed, Glassdoor
- - Security certifications are the firm's own claim — no third-party documentation on file
Frequently Asked Questions
Is SafePoint IT or CTS rated higher by clients?
Clients rate them about equally: SafePoint IT averages 5.0 and CTS 4.9 out of 5 across public review sources.
Which scores higher overall, SafePoint IT or CTS?
SafePoint IT currently scores higher under our default weighting — 40% vs 31%. Scores recompute nightly across 4 transparent criteria as new data arrives.
How is this SafePoint IT vs CTS comparison compiled?
Every number comes from our nightly scoring pass over collected public data: public client and employee reviews, verified and claimed security certifications, and Bayesian review averaging under a published methodology. Neither firm pays for placement, and the same criteria apply to every Chicago MSP we track.
Data sourced from public reviews, vendor websites, and third-party directories. Scores reflect our transparent methodology. Last updated based on nightly data collection.