Access One
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Chicago, IL · Website
★ 4.2 (58 reviews across 1 source) · 1 claimed certification
Managed IT, connectivity, and cloud services for Chicago businesses.
Source data last changed: October 26, 2026
Our Assessment
Access One currently ranks #53 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 16.3% — 3.5 points below the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 58 client reviews averaging 4.2/5: Google 4.2/5 (58 reviews). Employees rate the firm Indeed 2.7/5 (3 reviews); Glassdoor 3.4/5 (51 reviews) — employee sentiment feeds the score because it predicts service stability.
On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 1 office location for it in the Chicago area, from Google Places. 4 notable company events (awards, acquisitions, milestones) appear in its record below.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
Access One Reviews by Source
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
6 proactive, 20 reactive
Security & Compliance
Strengths
- + Strong recent reviews (5.0 avg, last 12 months) — Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 20+ years in business — vendor website (claimed)
- + Serves Healthcare, Finance, Legal, Manufacturing +8 more verticals — vendor website (claimed)
- + Offers Fully Managed, Co-Managed, vCIO, Help Desk, 24/7 Monitoring services — vendor website (claimed)
Weaknesses
- - Client reviews on a single platform only — Google
- - Below-average employee reviews (3.4) — Indeed, Glassdoor
- - Security certifications are the firm's own claim — no third-party documentation on file
- - Heavily reactive support model (77% reactive roles) — Apollo
Notable Events
Company milestones and achievements
Access One Launches New Managed IT Packages
Access One launched new managed IT packages designed to simplify and secure business technology.
Apr 24, 2026
Access One Completes SOC 2 Type 1 Examination
Access One successfully completed a SOC 2 Type 1 examination.
Jun 12, 2023
Access One Wins Bronze Stevie Award in 2022 Stevie Awards for Sales & Customer Service
Access One received a Bronze Stevie Award in the 2022 Stevie Awards for Sales & Customer Service.
Mar 1, 2022
Access One Recognized on CRN's 2022 MSP 500 List
Access One was named to CRN's 2022 MSP 500 list.
Feb 14, 2022
Recent Activity
Data changes from the last 90 days
Oct 26, 2026
Oct 21, 2026
Oct 13, 2026
Oct 9, 2026
Oct 8, 2026
Frequently Asked Questions
How is Access One rated by clients?
Access One averages 4.2/5 across 58 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does Access One hold security certifications?
Access One lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.
Where is Access One located?
Access One is based in Chicago, IL. Our rankings cover IT providers serving the Chicago metro area.
How does Access One compare to other Chicago MSPs?
Access One ranks #53 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
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For Access One: show off your ranking
This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Access One, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/access-one?utm_source=badge&utm_medium=embed" title="Access One on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/access-one" alt="Access One — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Source data last changed: 10/26/2026. Report an issue