Access One
Chicago, IL · Website
★ 4.1 (51 reviews across 1 source) · 1 claimed certification
Managed IT, connectivity, and cloud services for Chicago businesses.
Last updated: July 28, 2026
Our Assessment
Access One currently ranks #44 of 69 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 15.1% — 7.1 points below the pool average of 22.3%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 51 client reviews averaging 4.1/5: Google 4.1/5 (51 reviews). Employees rate the firm Indeed 2.7/5 (3 reviews); Glassdoor 3.5/5 (50 reviews) — employee sentiment feeds the score because it predicts service stability.
The firm lists 1 security framework (0 objectively verified, 1 claimed on its website but unverified). We track 1 verified office location for it in the Chicago area. 3 notable company events (awards, acquisitions, milestones) appear in its record below.
Public Criteria Attainment
Scored on 4 objectively verified criteria. Sign in to see all 10.
Access One Reviews by Source
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
6 proactive, 19 reactive
Security & Compliance
Strengths
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 20+ years in business — vendor website (claimed)
- + Serves Healthcare, Finance, Legal, Manufacturing +8 more verticals — vendor website (claimed)
- + Offers Fully Managed, Co-Managed, vCIO, Help Desk, 24/7 Monitoring services — vendor website (claimed)
Weaknesses
- - Client reviews on a single platform only — Google
- - No client reviews in the past 12 months
- - Below-average employee reviews (3.5) — Indeed, Glassdoor
- - Security certifications not objectively verified
- - Heavily reactive support model (76% reactive roles) — Apollo
Notable Events
Company milestones and achievements
Access One successfully completes SOC 2 Type 1 examination
Access One announced the completion of its SOC 2 Type 1 examination, marking a compliance and security assurance milestone.
Jun 12, 2023
Access One wins Bronze Stevie Award in 2022 Stevie Awards for Sales & Customer Service
Access One received a Bronze Stevie Award in the 2022 Stevie Awards for Sales & Customer Service.
Mar 1, 2022
Access One recognized on CRN's 2022 MSP 500 list
Access One was named to CRN's 2022 MSP 500 list, an industry recognition for managed service providers.
Feb 14, 2022
Recent Activity
Data changes from the last 90 days
Jul 20, 2026
Jul 15, 2026
Jul 10, 2026
Jul 9, 2026
Jul 3, 2026
Frequently Asked Questions
How is Access One rated by clients?
Access One averages 4.1/5 across 51 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does Access One hold security certifications?
Access One lists 1 security framework, currently claimed on its website rather than verified in a public registry. The Security & Compliance section above distinguishes verified from claimed for each one.
Where is Access One located?
Access One is based in Chicago, IL. Our rankings cover IT providers serving the Chicago metro area.
How does Access One compare to other Chicago MSPs?
Access One ranks #44 of 69 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight the 10 criteria for your own priorities.
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For Access One: show off your ranking
This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Access One, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/access-one?utm_source=badge&utm_medium=embed" title="Access One on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/access-one" alt="Access One — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Data last updated: 7/28/2026. Report an issue