AHEAD
Chicago, IL · Website
★ 4.4 (35 reviews across 2 sources, 3 locations)
Enterprise cloud, security, and managed services platform. CRN MSP 500 Elite 150. Founded 2007 in Chicago.
Last updated: July 28, 2026
Our Assessment
AHEAD currently ranks #31 of 69 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 22.5% — right at the pool average of 22.3%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 35 client reviews averaging 4.4/5: Clutch 4.5/5 (5 reviews); Google 4.4/5 (30 reviews). Employees rate the firm Indeed 4.0/5 (38 reviews); Glassdoor 4.2/5 (871 reviews) — employee sentiment feeds the score because it predicts service stability.
We have not recorded any security certifications or frameworks for this firm. We track 3 verified office locations for it in the Chicago area. 8 notable company events (awards, acquisitions, milestones) appear in its record below.
Public Criteria Attainment
Scored on 4 objectively verified criteria. Sign in to see all 10.
AHEAD Reviews by Source
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
51 proactive, 81 reactive
Strengths
- + Above-average employee satisfaction (4.2) — Indeed, Glassdoor
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 2 Chicago-area offices — Google
- + Serves Healthcare, Finance, Legal, Education verticals — vendor website (claimed)
Weaknesses
- - Limited client review volume (35 reviews) — Clutch, Google
- - Recent ratings trending down (-1.4 vs all-time) — Google
- - Heavily reactive support model (61% reactive roles) — Apollo
Notable Events
Company milestones and achievements
AHEAD partners with Tenzai to strengthen cyber resilience with AI-enabled penetration testing
AHEAD announced a partnership with Tenzai focused on AI-enabled penetration testing to strengthen cyber resilience.
Jul 23, 2026
AHEAD recognized as Everpure Americas Partner of the Year
AHEAD was recognized as Everpure Americas Partner of the Year.
Jul 16, 2026
AHEAD named winner of Rubrik's 2026 Global Partner Award for Global Channel Partner of the Year
AHEAD received Rubrik's 2026 Global Partner Award for Global Channel Partner of the Year.
Jul 1, 2026
AHEAD named Dynatrace Partner of the Year for North America
AHEAD was named Dynatrace Partner of the Year for North America.
Jun 15, 2026
AHEAD named Dell Technologies North America Channel Partner of the Year
AHEAD was named Dell Technologies North America Channel Partner of the Year.
Jun 8, 2026
Recent Activity
Data changes from the last 90 days
Jul 26, 2026
Jul 25, 2026
Jul 24, 2026
Jul 20, 2026
Jul 19, 2026
- +5 Glassdoor reviews
- +38 Indeed reviews
Frequently Asked Questions
How is AHEAD rated by clients?
AHEAD averages 4.4/5 across 35 public client reviews from Clutch, Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does AHEAD hold security certifications?
We have not recorded security certifications for AHEAD from its website, vendor feed, or public registries.
Where is AHEAD located?
AHEAD is based in Chicago, IL and operates 3 office locations we track. Our rankings cover IT providers serving the Chicago metro area.
How does AHEAD compare to other Chicago MSPs?
AHEAD ranks #31 of 69 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight the 10 criteria for your own priorities.
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For AHEAD: show off your ranking
This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at AHEAD, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
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Data last updated: 7/28/2026. Report an issue