AHEAD
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Chicago, IL · Website
★ 4.4 (35 reviews across 2 sources, 3 locations)
Enterprise cloud, security, and managed services platform. CRN MSP 500 Elite 150. Founded 2007 in Chicago.
Source data last changed: October 26, 2026
Our Assessment
AHEAD currently ranks #35 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 22.3% — 2.5 points above the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 35 client reviews averaging 4.4/5: Clutch 4.5/5 (5 reviews); Google 4.4/5 (30 reviews). Employees rate the firm Indeed 4.1/5 (39 reviews); Glassdoor 4.2/5 (895 reviews) — employee sentiment feeds the score because it predicts service stability.
We have not recorded any security certifications or frameworks for this firm. We track 3 office locations for it in the Chicago area, from Google Places. 6 notable company events (awards, acquisitions, milestones) appear in its record below.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
AHEAD Reviews by Source
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
47 proactive, 79 reactive
Strengths
- + Above-average employee satisfaction (4.2) — Indeed, Glassdoor
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 2 Chicago-area offices — Google
- + Serves Healthcare, Finance, Insurance, Retail verticals — vendor website (claimed)
Weaknesses
- - Limited client review volume (35 reviews) — Clutch, Google
- - Recent ratings trending down (-1.4 vs all-time) — Google
- - Heavily reactive support model (63% reactive roles) — Apollo
Notable Events
Company milestones and achievements
AHEAD Honored as a 2026 CRN Triple Crown Award Winner for the Sixth Time
AHEAD was named a 2026 CRN Triple Crown Award winner, marking the sixth time the company has received the recognition.
Oct 9, 2026
AHEAD Joins Chainguard's Athena Coalition
AHEAD joined Chainguard's Athena Coalition to help enterprises turn pre-disclosure vulnerability intelligence into verified remediation.
Oct 8, 2026
AHEAD Expands Partnership With ServiceNow
AHEAD expanded its partnership with ServiceNow to help accelerate enterprise AI value.
Sep 9, 2026
AHEAD and Harness Expand Strategic Partnership
AHEAD and Harness expanded their strategic partnership to help enterprises scale governed agentic software delivery for the AI era.
Sep 1, 2026
AHEAD Named Collaboration Partner of the Year in Inaugural Glean Partner Awards
AHEAD received the Collaboration Partner of the Year honor in Glean's first-ever partner awards.
Aug 27, 2026
Recent Activity
Data changes from the last 90 days
Oct 21, 2026
Oct 14, 2026
Oct 11, 2026
Sep 1, 2026
Aug 19, 2026
Frequently Asked Questions
How is AHEAD rated by clients?
AHEAD averages 4.4/5 across 35 public client reviews from Clutch, Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does AHEAD hold security certifications?
We have not recorded security certifications for AHEAD from its website, vendor feed, or public registries.
Where is AHEAD located?
AHEAD is based in Chicago, IL and operates 3 office locations we track. Our rankings cover IT providers serving the Chicago metro area.
How does AHEAD compare to other Chicago MSPs?
AHEAD ranks #35 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
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For AHEAD: show off your ranking
This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at AHEAD, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/ahead?utm_source=badge&utm_medium=embed" title="AHEAD on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/ahead" alt="AHEAD — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Source data last changed: 10/26/2026. Report an issue