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Micro-Tech USA

Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.

Chicago, IL · Website

★ 5.0 (49 reviews across 1 source, 2 locations) · 2 claimed certifications

Source data last changed: October 19, 2026

Default Fit Score

21.9%

Under default weights. Sign in to customize.

Our Assessment

Micro-Tech USA currently ranks #37 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 21.9% — 2.1 points above the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 49 client reviews averaging 5.0/5: Google 5.0/5 (49 reviews). Employees rate the firm Indeed 5.0/5 (1 review); Glassdoor 3.6/5 (4 reviews) — employee sentiment feeds the score because it predicts service stability.

On security we record 2 claimed certifications — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 2 office locations for it in the Chicago area, from Google Places.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation51%
Employee Reputation11%
Proactive Issue Reduction0%
Security Certification20%

Micro-Tech USA Reviews by Source

Google
5.0(49 reviews)

Google Reviews by Location

Micro-Tech USA0 mi from Chicago
5.0(43)
Micro-Tech USA82 mi from Chicago
4.8(6)

Employee Review Sources

Indeed
5.0(1 reviews)
Glassdoor
3.6(4 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

0 proactive, 7 reactive

Security & Compliance

SOC2-TYPE-IISO27001

Strengths

  • + 5.0 avg client rating — Google
  • + Strong recent reviews (5.0 avg, last 12 months) — Google
  • + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
  • + 37+ years in business — vendor website (claimed)
  • + Serves Healthcare, Finance, Construction verticals — vendor website (claimed)

Weaknesses

  • - Client reviews on a single platform only — Google
  • - Security certifications are the firm's own claim — no third-party documentation on file
  • - Heavily reactive support model (100% reactive roles) — Apollo

Recent Activity

Data changes from the last 90 days

Oct 21, 2026

Fit score 21.6% → 22.1% — client review standing rose as the market baseline shifted

Oct 11, 2026

Fit score 23.7% → 22.1% — lower employee review scores
Glassdoor rating 4.0 → 3.6

Sep 27, 2026

Fit score 24.1% → 23.5% — client review standing fell as the market baseline shifted

Sep 26, 2026

Fit score 20.8% → 24.1% — client review standing rose as the market baseline shifted

Sep 25, 2026

+2 Glassdoor reviews (3.6 → 4.0)

Frequently Asked Questions

How is Micro-Tech USA rated by clients?

Micro-Tech USA averages 5.0/5 across 49 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Micro-Tech USA hold security certifications?

Micro-Tech USA lists 2 security frameworks: 2 claimed certifications. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.

Where is Micro-Tech USA located?

Micro-Tech USA is based in Chicago, IL and operates 2 office locations we track. Our rankings cover IT providers serving the Chicago metro area.

How does Micro-Tech USA compare to other Chicago MSPs?

Micro-Tech USA ranks #37 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

For Micro-Tech USA: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Micro-Tech USA, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

Micro-Tech USA — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/micro-tech-usa?utm_source=badge&utm_medium=embed" title="Micro-Tech USA on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/micro-tech-usa" alt="Micro-Tech USA — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Source data last changed: 10/19/2026. Report an issue