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HTML Global

Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.

Chicago, IL · Website

4.0 (106 reviews across 1 source)

IT managed services and web solutions.

Last updated: September 17, 2026

Default Fit Score

16.3%

Under default weights. Sign in to customize.

Our Assessment

HTML Global currently ranks #48 of 97 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 16.3% — 3.3 points below the pool average of 19.5%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 106 client reviews averaging 4.0/5: Google 4.0/5 (106 reviews). Employees rate the firm Indeed 4.5/5 (4 reviews); Glassdoor 4.5/5 (8 reviews) — employee sentiment feeds the score because it predicts service stability.

We have not recorded any security certifications or frameworks for this firm.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation11%
Employee Reputation35%
Proactive Issue Reduction0%
Security Certification25%

HTML Global Reviews by Source

Google
4.0(106 reviews)

Employee Review Sources

Indeed
4.5(4 reviews)
Glassdoor
4.5(8 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

0 proactive, 5 reactive

Strengths

  • + 106 client reviews across 1 platformGoogle
  • + Above-average employee satisfaction (4.5)Indeed, Glassdoor
  • + Listed on 4 industry directoriesClutch, Indeed, Manifest, Glassdoor
  • + 19+ years in businessvendor website (claimed)
  • + Serves Finance, Legal, Manufacturing, Education +5 more verticalsvendor website (claimed)
  • + Offers Fully Managed, vCIO, Help Desk, 24/7 Monitoring servicesvendor website (claimed)

Weaknesses

  • - Client reviews on a single platform onlyGoogle
  • - No client reviews in the past 12 months
  • - Heavily reactive support model (100% reactive roles)Apollo

Frequently Asked Questions

How is HTML Global rated by clients?

HTML Global averages 4.0/5 across 106 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does HTML Global hold security certifications?

We have not recorded security certifications for HTML Global from its website, vendor feed, or public registries.

Where is HTML Global located?

HTML Global is based in Chicago, IL. Our rankings cover IT providers serving the Chicago metro area.

How does HTML Global compare to other Chicago MSPs?

HTML Global ranks #48 of 97 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

For HTML Global: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at HTML Global, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

HTML Global — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/html-global?utm_source=badge&utm_medium=embed" title="HTML Global on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/html-global" alt="HTML Global — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Data last updated: 9/17/2026. Report an issue