MapleTronics
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2116 W Wilden Ave, Goshen, IN 46528, USA · Website
★ 4.4 (61 reviews across 1 source) · 1 claimed certification
Source data last changed: October 23, 2026
Our Assessment
MapleTronics currently ranks #49 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 17.4% — 2.4 points below the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 61 client reviews averaging 4.4/5: Google 4.4/5 (61 reviews). Employees rate the firm Indeed 3.3/5 (9 reviews); Glassdoor 3.9/5 (33 reviews) — employee sentiment feeds the score because it predicts service stability.
On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 1 office location for it in the Chicago area, from Google Places. 1 notable company event (awards, acquisitions, milestones) appear in its record below.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
MapleTronics Reviews by Source
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
2 proactive, 12 reactive
Security & Compliance
Strengths
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 18+ years in business — vendor website (claimed)
- + Serves Healthcare, Finance, Manufacturing, Nonprofit +3 more verticals — vendor website (claimed)
- + Offers Fully Managed, Help Desk, 24/7 Monitoring services — vendor website (claimed)
Weaknesses
- - Client reviews on a single platform only — Google
- - Recent ratings trending down (-3.4 vs all-time) — Google
- - Security certifications are the firm's own claim — no third-party documentation on file
- - Heavily reactive support model (86% reactive roles) — Apollo
Notable Events
Company milestones and achievements
MapleTronics Named to the 2026 MSP 501 List
MapleTronics was named to the 2026 MSP 501 list, which recognizes top managed service providers worldwide.
Jan 1, 2026
Recent Activity
Data changes from the last 90 days
Oct 22, 2026
- +33 Glassdoor reviews
- +9 Indeed reviews
Frequently Asked Questions
How is MapleTronics rated by clients?
MapleTronics averages 4.4/5 across 61 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does MapleTronics hold security certifications?
MapleTronics lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.
Where is MapleTronics located?
MapleTronics is based in 2116 W Wilden Ave, Goshen, IN 46528, USA. Our rankings cover IT providers serving the Chicago metro area.
How does MapleTronics compare to other Chicago MSPs?
MapleTronics ranks #49 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
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For MapleTronics: show off your ranking
This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at MapleTronics, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/mapletronics?utm_source=badge&utm_medium=embed" title="MapleTronics on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/mapletronics" alt="MapleTronics — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Source data last changed: 10/23/2026. Report an issue