Skip to content

Outsource IT Solutions Group

Chicago, IL · Website

4.8 (88 reviews across 1 source, 3 locations) · 1 claimed certification

Last updated: July 28, 2026

Default Fit Score

33.2%

Under default weights. Sign in to customize.

Our Assessment

Outsource IT Solutions Group currently ranks #9 of 69 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 33.2% — 11.0 points above the pool average of 22.3%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 88 client reviews averaging 4.8/5: Google 4.8/5 (88 reviews). Employees rate the firm Glassdoor 3.9/5 (28 reviews) — employee sentiment feeds the score because it predicts service stability.

The firm lists 1 security framework (0 objectively verified, 1 claimed on its website but unverified). We track 3 verified office locations for it in the Chicago area.

Public Criteria Attainment

Scored on 4 objectively verified criteria. Sign in to see all 10.

Client Reputation75%
Employee Reputation25%
Proactive Issue Reduction6%
Security Certification20%

Outsource IT Solutions Group Reviews by Source

Google
4.8(88 reviews)

Employee Review Sources

Glassdoor
3.9(28 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

1 proactive, 17 reactive

Security & Compliance

PCI-DSS

Strengths

  • + 4.8 avg client ratingGoogle
  • + 88 client reviews across 1 platformGoogle
  • + Listed on 4 industry directoriesClutch, Indeed, Manifest, Glassdoor
  • + 2 Chicago-area officesGoogle
  • + 23+ years in businessvendor website (claimed)
  • + Serves Healthcare, Finance, Legal, Manufacturing +6 more verticalsvendor website (claimed)
  • + Offers Fully Managed, Co-Managed, vCIO, Help Desk, 24/7 Monitoring servicesvendor website (claimed)

Weaknesses

  • - Client reviews on a single platform onlyGoogle
  • - Security certifications not objectively verified
  • - Heavily reactive support model (94% reactive roles)Apollo

Recent Activity

Data changes from the last 90 days

Jul 11, 2026

Added PCI DSS
Fit score 7.2% → 33.6% — improved client review scores and improved employee review scores
+57 Google reviews (4.8 → 4.8)
+28 Glassdoor reviews

Frequently Asked Questions

How is Outsource IT Solutions Group rated by clients?

Outsource IT Solutions Group averages 4.8/5 across 88 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Outsource IT Solutions Group hold security certifications?

Outsource IT Solutions Group lists 1 security framework, currently claimed on its website rather than verified in a public registry. The Security & Compliance section above distinguishes verified from claimed for each one.

Where is Outsource IT Solutions Group located?

Outsource IT Solutions Group is based in Chicago, IL and operates 3 office locations we track. Our rankings cover IT providers serving the Chicago metro area.

How does Outsource IT Solutions Group compare to other Chicago MSPs?

Outsource IT Solutions Group ranks #9 of 69 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight the 10 criteria for your own priorities.

For Outsource IT Solutions Group: show off your ranking

This firm has earned a Top 10 badge in our current rankings. If you work at Outsource IT Solutions Group, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

Outsource IT Solutions Group — Top 10 on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/outsource-it-solutions-group?utm_source=badge&utm_medium=embed" title="Outsource IT Solutions Group on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/outsource-it-solutions-group" alt="Outsource IT Solutions Group — Top 10 on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Data last updated: 7/28/2026. Report an issue