Outsource IT Solutions Group
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Chicago, IL · Website
★ 4.8 (85 reviews across 1 source, 3 locations) · 1 claimed certification
Source data last changed: October 19, 2026
Our Assessment
Outsource IT Solutions Group currently ranks #16 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 33.1% — 13.3 points above the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 85 client reviews averaging 4.8/5: Google 4.8/5 (85 reviews). Employees rate the firm Glassdoor 3.9/5 (28 reviews) — employee sentiment feeds the score because it predicts service stability.
On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 3 office locations for it in the Chicago area, from Google Places.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
Outsource IT Solutions Group Reviews by Source
Google Reviews by Location
Employee Review Sources
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
1 proactive, 19 reactive
Security & Compliance
Strengths
- + 4.8 avg client rating — Google
- + 85 client reviews across 1 platform — Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 2 Chicago-area offices — Google
- + 23+ years in business — vendor website (claimed)
- + Serves Healthcare, Finance, Legal, Manufacturing +7 more verticals — vendor website (claimed)
- + Offers Fully Managed, Co-Managed, Help Desk, 24/7 Monitoring services — vendor website (claimed)
Weaknesses
- - Client reviews on a single platform only — Google
- - Security certifications are the firm's own claim — no third-party documentation on file
- - Heavily reactive support model (95% reactive roles) — Apollo
Recent Activity
Data changes from the last 90 days
Oct 15, 2026
Oct 13, 2026
Oct 11, 2026
Sep 25, 2026
Sep 1, 2026
Frequently Asked Questions
How is Outsource IT Solutions Group rated by clients?
Outsource IT Solutions Group averages 4.8/5 across 85 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does Outsource IT Solutions Group hold security certifications?
Outsource IT Solutions Group lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.
Where is Outsource IT Solutions Group located?
Outsource IT Solutions Group is based in Chicago, IL and operates 3 office locations we track. Our rankings cover IT providers serving the Chicago metro area.
How does Outsource IT Solutions Group compare to other Chicago MSPs?
Outsource IT Solutions Group ranks #16 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
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For Outsource IT Solutions Group: show off your ranking
This firm has earned a Top 25 badge in our current rankings. If you work at Outsource IT Solutions Group, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/outsource-it-solutions-group?utm_source=badge&utm_medium=embed" title="Outsource IT Solutions Group on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/outsource-it-solutions-group" alt="Outsource IT Solutions Group — Top 25 on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
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Source data last changed: 10/19/2026. Report an issue