PSM Partners
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Chicago, IL · Website
★ 4.9 (50 reviews across 2 sources)
Managed IT, cloud, cybersecurity, IT staffing. Premier Verified, all 5-star recent reviews.
Source data last changed: October 26, 2026
Our Assessment
PSM Partners currently ranks #15 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 33.3% — 13.5 points above the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 50 client reviews averaging 4.9/5: Clutch 4.9/5 (5 reviews); Google 4.9/5 (45 reviews). Employees rate the firm Indeed 4.0/5 (2 reviews); Glassdoor 4.4/5 (25 reviews) — employee sentiment feeds the score because it predicts service stability.
We have not recorded any security certifications or frameworks for this firm. We track 1 office location for it in the Chicago area, from Google Places. 1 notable company event (awards, acquisitions, milestones) appear in its record below.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
8 proactive, 23 reactive
Strengths
- + 4.9 avg client rating — Clutch, Google
- + Strong recent reviews (5.0 avg, last 12 months) — Clutch, Google
- + Above-average employee satisfaction (4.4) — Indeed, Glassdoor
- + Flexible contracts (month-to-month, easy exit) — vendor feed
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + Microsoft partner — vendor website (claimed)
- + Serves Healthcare, Finance, Legal, Manufacturing +4 more verticals — vendor website (claimed)
- + Offers Co-Managed, vCIO, Help Desk, 24/7 Monitoring services — vendor website (claimed)
Weaknesses
- - Heavily reactive support model (74% reactive roles) — Apollo
Notable Events
Company milestones and achievements
Dave Johnson joins PSM Partners as Practice Manager for Financial Services
PSM Partners announced that Dave Johnson joined the company as Practice Manager for Financial Services.
Jul 2, 2026
Recent Activity
Data changes from the last 90 days
Oct 26, 2026
Oct 13, 2026
Sep 27, 2026
Sep 26, 2026
Sep 25, 2026
Frequently Asked Questions
How is PSM Partners rated by clients?
PSM Partners averages 4.9/5 across 50 public client reviews from Clutch, Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does PSM Partners hold security certifications?
We have not recorded security certifications for PSM Partners from its website, vendor feed, or public registries.
Where is PSM Partners located?
PSM Partners is based in Chicago, IL. Our rankings cover IT providers serving the Chicago metro area.
How does PSM Partners compare to other Chicago MSPs?
PSM Partners ranks #15 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
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For PSM Partners: show off your ranking
This firm has earned a Top 25 badge in our current rankings. If you work at PSM Partners, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/psm-partners?utm_source=badge&utm_medium=embed" title="PSM Partners on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/psm-partners" alt="PSM Partners — Top 25 on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Source data last changed: 10/26/2026. Report an issue