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Sentinel Technologies

Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.

Chicago, IL · Website

4.5 (37 reviews across 1 source, 2 locations) · 1 claimed certification

Enterprise MSP since 1982. Infrastructure, cloud, security ops, staffing. Expertise.com listed.

Last updated: September 10, 2026

Default Fit Score

18.3%

Under default weights. Sign in to customize.

Our Assessment

Sentinel Technologies currently ranks #47 of 94 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 18.3% — 2.6 points below the pool average of 20.9%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 37 client reviews averaging 4.5/5: Google 4.5/5 (37 reviews). Employees rate the firm Indeed 3.2/5 (56 reviews); Glassdoor 3.7/5 (18 reviews) — employee sentiment feeds the score because it predicts service stability.

On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 2 office locations for it in the Chicago area, from Google Places.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation13%
Employee Reputation31%
Proactive Issue Reduction26%
Security Certification5%

Sentinel Technologies Reviews by Source

Google
4.5(37 reviews)

Google Reviews by Location

Sentinel Technologies Inc22 mi from Chicago
4.5(37)
Sentinel Technologies1 mi from Chicago
0.0(0)

Employee Review Sources

Indeed
3.2(56 reviews)
Glassdoor
3.7(18 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

33 proactive, 95 reactive

Security & Compliance

SOC2-TYPE-II

Strengths

  • + Listed on 4 industry directoriesClutch, Indeed, Manifest, Glassdoor
  • + 2 Chicago-area officesGoogle

Weaknesses

  • - Limited client review volume (37 reviews)Google
  • - Client reviews on a single platform onlyGoogle
  • - Below-average employee reviews (3.3)Indeed, Glassdoor
  • - Security certifications are the firm's own claimno third-party documentation on file
  • - Heavily reactive support model (74% reactive roles)Apollo

Recent Activity

Data changes from the last 90 days

Sep 10, 2026

Fit score 17.7% → 18.3% — client review standing rose as the market baseline shifted

Sep 9, 2026

Fit score 18.3% → 17.7% — client review standing fell as the market baseline shifted

Sep 2, 2026

Fit score 17.7% → 18.3% — client review standing rose as the market baseline shifted

Sep 1, 2026

Fit score 18.3% → 17.7% — client review standing fell as the market baseline shifted

Aug 26, 2026

+1 Indeed review

Frequently Asked Questions

How is Sentinel Technologies rated by clients?

Sentinel Technologies averages 4.5/5 across 37 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Sentinel Technologies hold security certifications?

Sentinel Technologies lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.

Where is Sentinel Technologies located?

Sentinel Technologies is based in Chicago, IL and operates 2 office locations we track. Our rankings cover IT providers serving the Chicago metro area.

How does Sentinel Technologies compare to other Chicago MSPs?

Sentinel Technologies ranks #47 of 94 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

For Sentinel Technologies: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Sentinel Technologies, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

Sentinel Technologies — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/sentinel-technologies?utm_source=badge&utm_medium=embed" title="Sentinel Technologies on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/sentinel-technologies" alt="Sentinel Technologies — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Data last updated: 9/10/2026. Report an issue