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Summit

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2200 Busse Rd, Elk Grove Village, IL 60007, USA · Website

★ 4.6 (46 reviews across 1 source) · 3 claimed certifications

Source data last changed: October 26, 2026

Default Fit Score

20.0%

Under default weights. Sign in to customize.

Our Assessment

Summit currently ranks #44 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 20.0% — right at the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 46 client reviews averaging 4.6/5: Google 4.6/5 (46 reviews). Employees rate the firm Indeed 3.5/5 (194 reviews); Glassdoor 3.9/5 (35 reviews) — employee sentiment feeds the score because it predicts service stability.

On security we record 3 claimed certifications — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 1 office location for it in the Chicago area, from Google Places. 7 notable company events (awards, acquisitions, milestones) appear in its record below.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation18%
Employee Reputation20%
Proactive Issue Reduction17%
Security Certification25%

Summit Reviews by Source

Google
4.6(46 reviews)

Employee Review Sources

Indeed
3.5(194 reviews)
Glassdoor
3.9(35 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

2 proactive, 10 reactive

Security & Compliance

SOC2-TYPE-IIISO27001PCI-DSS

Strengths

  • + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
  • + 25+ years in business — vendor website (claimed)
  • + Serves Healthcare, Finance, Legal, Manufacturing +4 more verticals — vendor website (claimed)

Weaknesses

  • - Client reviews on a single platform only — Google
  • - No client reviews in the past 12 months
  • - Security certifications are the firm's own claim — no third-party documentation on file
  • - Heavily reactive support model (83% reactive roles) — Apollo

Notable Events

Company milestones and achievements

Summit acquires HorizonIQ, adding nine data centers

Summit acquired HorizonIQ, gaining nine data centers as part of the deal.

Dec 9, 2025

Summit acquires Deft

Summit, a provider of virtual servers and cloud-based application hosting in the U.S. and Canada, acquired Deft to expand its service offerings.

Feb 28, 2024

Summit named to CRN's MSP 500 Elite 150 for 2024

Summit was placed in the Elite 150 category of CRN's 2024 Managed Service Provider (MSP) 500 list.

Jan 1, 2024

Summit named Data Centre Managed Services Vendor of the Year at 2023 DCS Awards

Summit won the Data Centre Managed Services Vendor of the Year category at the 2023 DCS Awards.

Jan 1, 2023

Summit Hosting acquires Handy Networks

Summit Hosting, a provider of virtual servers and cloud-based application hosting in the U.S. and Canada, acquired Handy Networks.

Nov 10, 2022

Recent Activity

Data changes from the last 90 days

Oct 26, 2026

Fit score 21.2% → 20.0% — lower employee review scores
+194 Indeed reviews

Oct 24, 2026

Fit score 23.9% → 21.2% — lower proactive staffing ratio

Oct 20, 2026

+1 Google review

Oct 10, 2026

Fit score 21.7% → 24.2% — improved proactive staffing ratio

Oct 3, 2026

Fit score 16.2% → 21.8% — improved employee review scores
+35 Glassdoor reviews

Frequently Asked Questions

How is Summit rated by clients?

Summit averages 4.6/5 across 46 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Summit hold security certifications?

Summit lists 3 security frameworks: 3 claimed certifications. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.

Where is Summit located?

Summit is based in 2200 Busse Rd, Elk Grove Village, IL 60007, USA. Our rankings cover IT providers serving the Chicago metro area.

How does Summit compare to other Chicago MSPs?

Summit ranks #44 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

For Summit: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Summit, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

Summit — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/summit?utm_source=badge&utm_medium=embed" title="Summit on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/summit" alt="Summit — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Source data last changed: 10/26/2026. Report an issue