EMPIST
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Chicago, IL · Website
★ 4.5 (86 reviews across 2 sources) · 2 claimed certifications
Managed IT, cybersecurity, strategy. CRN MSP 500. Expertise.com listed.
Last updated: September 10, 2026
Our Assessment
EMPIST currently ranks #10 of 94 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 35.9% — 15.0 points above the pool average of 20.9%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 86 client reviews averaging 4.5/5: Clutch 4.7/5 (11 reviews); Google 4.5/5 (75 reviews). Employees rate the firm Indeed 4.0/5 (2 reviews); Glassdoor 3.8/5 (10 reviews) — employee sentiment feeds the score because it predicts service stability.
On security we record 2 claimed certifications — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 1 office location for it in the Chicago area, from Google Places. 1 notable company event (awards, acquisitions, milestones) appear in its record below.
Public Criteria Attainment
Scored on 4 public criteria. Sign in to see all 10.
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
4 proactive, 12 reactive
Security & Compliance
Strengths
- + 86 client reviews across 2 platforms — Clutch, Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + Serves Healthcare, Finance, Legal, Manufacturing +1 more verticals — vendor website (claimed)
- + Offers Co-Managed, Break-Fix, Help Desk, 24/7 Monitoring services — vendor website (claimed)
Weaknesses
- - Recent ratings trending down (-1.2 vs all-time) — Clutch, Google
- - Security certifications are the firm's own claim — no third-party documentation on file
- - Heavily reactive support model (75% reactive roles) — Apollo
Notable Events
Company milestones and achievements
EMPIST Achieves SOC 2 Type II Certification
EMPIST announced its SOC 2 Type II certification on the website.
Jun 21, 2026
Recent Activity
Data changes from the last 90 days
Sep 10, 2026
Sep 9, 2026
Sep 2, 2026
Sep 1, 2026
Aug 28, 2026
Frequently Asked Questions
How is EMPIST rated by clients?
EMPIST averages 4.5/5 across 86 public client reviews from Clutch, Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does EMPIST hold security certifications?
EMPIST lists 2 security frameworks: 2 claimed certifications. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.
Where is EMPIST located?
EMPIST is based in Chicago, IL. Our rankings cover IT providers serving the Chicago metro area.
How does EMPIST compare to other Chicago MSPs?
EMPIST ranks #10 of 94 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.
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For EMPIST: show off your ranking
This firm has earned a Top 10 badge in our current rankings. If you work at EMPIST, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/empist?utm_source=badge&utm_medium=embed" title="EMPIST on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/empist" alt="EMPIST — Top 10 on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Data last updated: 9/10/2026. Report an issue