EMPIST
Chicago, IL · Website
★ 4.5 (87 reviews across 2 sources) · 1 claimed certification
Managed IT, cybersecurity, strategy. CRN MSP 500. Expertise.com listed.
Last updated: July 28, 2026
Our Assessment
EMPIST currently ranks #20 of 69 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 29.3% — 7.0 points above the pool average of 22.3%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.
Its public review footprint spans 87 client reviews averaging 4.5/5: Clutch 4.7/5 (11 reviews); Google 4.5/5 (76 reviews). Employees rate the firm Indeed 4.0/5 (2 reviews); Glassdoor 3.0/5 (67 reviews) — employee sentiment feeds the score because it predicts service stability.
The firm lists 1 security framework (0 objectively verified, 1 claimed on its website but unverified). We track 1 verified office location for it in the Chicago area. 1 notable company event (awards, acquisitions, milestones) appear in its record below.
Public Criteria Attainment
Scored on 4 objectively verified criteria. Sign in to see all 10.
Employee Role Analysis
Proactive vs. reactive employee role mix based on workforce composition data.
5 proactive, 11 reactive
Security & Compliance
Strengths
- + 87 client reviews across 2 platforms — Clutch, Google
- + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
- + 26+ years in business — vendor website (claimed)
- + Serves Healthcare, Legal, Manufacturing verticals — vendor website (claimed)
Weaknesses
- - Recent ratings trending down (-0.8 vs all-time) — Clutch, Google
- - Below-average employee reviews (3.0) — Indeed, Glassdoor
- - Security certifications not objectively verified
- - Heavily reactive support model (69% reactive roles) — Apollo
Notable Events
Company milestones and achievements
EMPIST Achieves SOC 2 Type II Certification
EMPIST announced its SOC 2 Type II certification on the website.
Jun 21, 2026
Recent Activity
Data changes from the last 90 days
Jul 25, 2026
Jul 20, 2026
Jul 16, 2026
Jul 11, 2026
Jul 10, 2026
Frequently Asked Questions
How is EMPIST rated by clients?
EMPIST averages 4.5/5 across 87 public client reviews from Clutch, Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.
Does EMPIST hold security certifications?
EMPIST lists 1 security framework, currently claimed on its website rather than verified in a public registry. The Security & Compliance section above distinguishes verified from claimed for each one.
Where is EMPIST located?
EMPIST is based in Chicago, IL. Our rankings cover IT providers serving the Chicago metro area.
How does EMPIST compare to other Chicago MSPs?
EMPIST ranks #20 of 69 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight the 10 criteria for your own priorities.
Compare EMPIST
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For EMPIST: show off your ranking
This firm has earned a Top 25 badge in our current rankings. If you work at EMPIST, you can embed it on your website — it links back to this profile and updates automatically as rankings change.
<a href="https://itsupportchicago.net/vendors/empist?utm_source=badge&utm_medium=embed" title="EMPIST on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/empist" alt="EMPIST — Top 25 on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>
Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.
Data last updated: 7/28/2026. Report an issue