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Shartega IT

Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.

1350 E Touhy Ave Ste 350E, Des Plaines, IL 60018, USA · Website

★ 5.0 (118 reviews across 1 source)

Source data last changed: October 23, 2026

Default Fit Score

35.7%

Under default weights. Sign in to customize.

Our Assessment

Shartega IT currently ranks #12 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 35.7% — 15.9 points above the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 118 client reviews averaging 5.0/5: Google 5.0/5 (118 reviews). Employees rate the firm Glassdoor 4.2/5 (12 reviews) — employee sentiment feeds the score because it predicts service stability.

We have not recorded any security certifications or frameworks for this firm. We track 1 office location for it in the Chicago area, from Google Places.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation94%
Employee Reputation30%
Proactive Issue Reduction0%
Security Certification10%

Shartega IT Reviews by Source

Google
5.0(118 reviews)

Employee Review Sources

Glassdoor
4.2(12 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

0 proactive, 5 reactive

Strengths

  • + 5.0 avg client rating — Google
  • + 118 client reviews across 1 platform — Google
  • + Strong recent reviews (5.0 avg, last 12 months) — Google
  • + Above-average employee satisfaction (4.2) — Glassdoor
  • + Listed on 3 industry directories — Clutch, Manifest, Glassdoor
  • + Serves Finance, Manufacturing, Insurance verticals — vendor website (claimed)
  • + Offers Co-Managed, vCIO, Help Desk, 24/7 Monitoring, Unlimited Support services — vendor website (claimed)

Weaknesses

  • - Client reviews on a single platform only — Google
  • - Heavily reactive support model (100% reactive roles) — Apollo

Recent Activity

Data changes from the last 90 days

Oct 23, 2026

+1 Google review

Oct 22, 2026

+2 Google reviews

Oct 17, 2026

+3 Google reviews

Oct 8, 2026

+1 Google review

Sep 26, 2026

Fit score 35.5% → 36.0% — improved client review scores
+1 Google review

Frequently Asked Questions

How is Shartega IT rated by clients?

Shartega IT averages 5.0/5 across 118 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Shartega IT hold security certifications?

We have not recorded security certifications for Shartega IT from its website, vendor feed, or public registries.

Where is Shartega IT located?

Shartega IT is based in 1350 E Touhy Ave Ste 350E, Des Plaines, IL 60018, USA. Our rankings cover IT providers serving the Chicago metro area.

How does Shartega IT compare to other Chicago MSPs?

Shartega IT ranks #12 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

For Shartega IT: show off your ranking

This firm has earned a Top 25 badge in our current rankings. If you work at Shartega IT, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

Shartega IT — Top 25 on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/shartega-it?utm_source=badge&utm_medium=embed" title="Shartega IT on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/shartega-it" alt="Shartega IT — Top 25 on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Source data last changed: 10/23/2026. Report an issue