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Verity IT

Disclosure: this site is owned and operated by XL.net, a Chicago MSP that is itself ranked here. How we handle that conflict.

3113 Woodcreek Dr Ste 102, Downers Grove, IL 60515, USA · Website

★ 4.9 (33 reviews across 1 source) · 1 claimed certification

Source data last changed: October 21, 2026

Default Fit Score

19.4%

Under default weights. Sign in to customize.

Our Assessment

Verity IT currently ranks #46 of 102 active, scored IT providers in our Chicago-area database, with a Default Fit Score of 19.4% — right at the pool average of 19.8%. Scores recompute nightly from public data under our published methodology; no provider pays to be ranked.

Its public review footprint spans 33 client reviews averaging 4.9/5: Google 4.9/5 (33 reviews). Employees rate the firm Glassdoor 3.4/5 (43 reviews) — employee sentiment feeds the score because it predicts service stability.

On security we record 1 claimed certification — none of it carries third-party documentation, so the security score is capped at the claims maximum. We track 1 office location for it in the Chicago area, from Google Places.

Public Criteria Attainment

Scored on 4 public criteria. Sign in to see all 10.

Client Reputation18%
Employee Reputation17%
Proactive Issue Reduction22%
Security Certification20%

Verity IT Reviews by Source

Google
4.9(33 reviews)

Employee Review Sources

Glassdoor
3.4(43 reviews)

Employee Role Analysis

Proactive vs. reactive employee role mix based on workforce composition data.

2 proactive, 7 reactive

Security & Compliance

PCI-DSS

Strengths

  • + 4.9 avg client rating — Google
  • + Listed on 4 industry directories — Clutch, Indeed, Manifest, Glassdoor
  • + Microsoft partner — vendor website (claimed)
  • + Serves Healthcare, Finance, Legal, Manufacturing +6 more verticals — vendor website (claimed)
  • + Offers Fully Managed, Co-Managed, vCIO, Help Desk, 24/7 Monitoring services — vendor website (claimed)

Weaknesses

  • - Limited client review volume (33 reviews) — Google
  • - Client reviews on a single platform only — Google
  • - No client reviews in the past 12 months
  • - Below-average employee reviews (3.4) — Glassdoor
  • - Security certifications are the firm's own claim — no third-party documentation on file
  • - Heavily reactive support model (78% reactive roles) — Apollo

Recent Activity

Data changes from the last 90 days

Oct 14, 2026

Fit score 18.9% → 19.4% — improved employee review scores
+37 Glassdoor reviews (3.8 → 3.4)

Oct 6, 2026

Fit score 20.1% → 19.3% — lower proactive staffing ratio

Sep 29, 2026

+2 Google reviews

Sep 26, 2026

Fit score 18.5% → 19.9% — client review standing rose as the market baseline shifted

Sep 25, 2026

Fit score 23.4% → 18.5% — lower employee review scores and client review standing fell as the market baseline shifted
Glassdoor rating 4.2 → 3.8

Frequently Asked Questions

How is Verity IT rated by clients?

Verity IT averages 4.9/5 across 33 public client reviews from Google. We aggregate these nightly and weight them with Bayesian averaging so a handful of reviews can't dominate the score.

Does Verity IT hold security certifications?

Verity IT lists 1 security framework: 1 claimed certification. None carries third-party documentation — a named issuer's document or evidence hosted off the firm's own domain — so these count as claims and are capped in the score. The Security & Compliance section above labels each one.

Where is Verity IT located?

Verity IT is based in 3113 Woodcreek Dr Ste 102, Downers Grove, IL 60515, USA. Our rankings cover IT providers serving the Chicago metro area.

How does Verity IT compare to other Chicago MSPs?

Verity IT ranks #46 of 102 scored providers in our database under default weights. Use the comparison links on this page for side-by-side breakdowns, or run a custom evaluation to weight all 10 criteria for your own priorities.

For Verity IT: show off your ranking

This firm has earned a Ranked & Reviewed badge in our current rankings. If you work at Verity IT, you can embed it on your website — it links back to this profile and updates automatically as rankings change.

Verity IT — Ranked & Reviewed on IT Support Chicago (2026)
<a href="https://itsupportchicago.net/vendors/verity-it?utm_source=badge&utm_medium=embed" title="Verity IT on IT Support Chicago"><img src="https://itsupportchicago.net/api/badge/verity-it" alt="Verity IT — Ranked & Reviewed on IT Support Chicago (2026)" width="220" height="64" loading="lazy"></a>

Usage: link only to your own profile page, keep the current tier, and remove the badge if delisted. Google's guidelines recommend adding rel="nofollow" to embedded badges — that's fine with us. Full terms: itsupportchicago.net/badge.

Source data last changed: 10/21/2026. Report an issue